Resolving Conflict
In this course, learners will explore the topic of conflict resolution and recognize what conflict is and what causes it.
Additionally, they will learn about the different types of conflict and their impact on the workplace environment. Lastly, learners will learn to develop skills that will support them with conflict resolution methods and processes.By the end of this course, you will be able to:
Recognize what conflict is and what causes it
Review different types of conflict and their impact
Determine best ways to action it and set goals
Develop skills to set action plans and follow-up processes
To register: Charity Village - RC