Creating Cohesive and Inclusive Workplace Cultures (Part 1) – LearnSphere

This 2 part workshop series is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project.

Module 1 (of 2): Cultural Impact Awareness: Values in the Workplace and Beyond

• Workshop 1 (2 hours): Pillars of Purpose: Core Values as Cornerstones of Workplace Success

Identify your core values and how they shape your role and impact at work

• Workshop 2 (2 hours): Beyond the Surface: The Influence of Values & Beliefs on Inclusive Practices

Understand how beliefs and motivations influence inclusion and team dynamics.

• Workshop 3 (2 hours): Charting the Course: Mapping the Journey of Personal Values and Organizational Culture

Create your personal values map to align with and influence workplace culture.

To register: LS – CCIWC1

Creating Cohesive and Inclusive Workplace Cultures (Part 2) – LearnSphere

This 2 part workshop series is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project.

• Workshop 1 (2 hours): Building Blocks: Identifying Skills and Action Steps for an Inclusive Workplace

Identify key skills and choose an area of focus to apply your values and strengths. Begin crafting a personalized inclusion action plan.

• Workshop 2 (2 hours): Charting the Course: Tools and Techniques for Workplace Inclusion

Define your vision for an inclusive workplace. Explore tools, strategies, and best practices to bring that vision to life.

• Workshop 3 (2 hours): Navigating Obstacles: Solutions for Implementing Inclusive Action Plans

Tackle common barriers, refine your plan, and explore supports to successfully implement inclusive change in your organization.

To register: LS – CCIWC2

De-escalating Customer and Clients – LearnSphere

In this workshop, participants will learn a simple and effective model for de-escalation, understand the roots of emotional reactions, and develop active listening skills to defuse situations before they escalate further.

Participants will leave with:

• A clear step-by-step de-escalation plan

• Helpful phrases and language to use with upset clients or customers

• A ready-to-use script for handling verbal abuse

• Strategies for managing threats or violence when de-escalation fails

Perfect for anyone who deals with the public and wants to feel more confident, calm, and in control — no matter what the day brings.

To register: LS – DeCC

Delivering Constructive Criticism – LearnSphere

Giving feedback isn’t easy — but done right, it can transform performance and strengthen your team.

You’ll learn to:

• Know when (and how) to deliver constructive feedback

• Set the right tone and atmosphere

• Follow a clear step-by-step approach

• Manage emotions to keep the conversation productive

• Set goals and follow up effectively

Perfect for anyone in a leadership or supervisory role who wants to give feedback with clarity, impact, and confidence.

To register: LS – DCC

LGBTQIA2+ Inclusion in the Workplace – LearnSphere

Participants will explore inclusive language, the realities of coming out at work, homophobia and transphobia in the workplace, and concrete ways to be a supportive ally.

By the end of the workshop, participants will be able to:

• Define key terms related to sexual orientation and gender identity

• Recognize and address workplace homophobia and transphobia

• Access tools and resources to foster LGBTQIA2+ inclusion

• Take concrete actions to build a more inclusive and respectful workplace

To register: LS - LGBTQIA2+IW

StressLess Workshop: Empowering Communities to Help Kids Manage Stress – Strong Mind Strong Kids Psychology Canada

This engaging session offers a grassroots understanding of age-appropriate stress management and resilience-building strategies for children and teens. Participants will gain a foundational understanding of how stress presents in young people and walk away with simple, effective tools and strategies from the StressLess Booklets.

We offer customized StressLess workshops designed to meet the needs of children and youth of different ages.

1. StressLess Workshop for All Ages

2. StressLess Workshop for Ages 4-12

3. StressLess Workshop for Ages 12-18

To register: SMSKPC – Workshops

Masterclass in Stress Management: Supporting Kids Mental Well-Being - Strong Mind Strong Kids Psychology Canada

In this workshop participants will learn to:

• Recognize the signs and symptoms of stress in children and youth.

• Understand what stress feels like from a child’s perspective.

• Identify common stressors and their impact.

• Reframe stress as an opportunity for growth.

• Equip young people with effective coping and problem-solving strategies.

Perfect for parent nights and professionals working with children and youth, this session offers an introduction to practical tools to foster resilience and well-being in the next generation.

To register: SMSKPC – Workshops

Taking Care of You Workshop: Supporting Your Mental Well-Being - Strong Mind Strong Kids Psychology Canada

In this workshop participants will learn to:

• Understand the science behind stress and its impact on the mind and body.

• Explore positive coping mechanisms for home and work.

• Learn actionable strategies to build resilience and maintain balance

• Gain access to valuable resources, including interactive tools, workplace resilience booklets, and helpful tips.

Looking for a more comprehensive experience? This workshop is also available as part of a condensed 1.5-hour session that combines Taking Care of You & Masterclass in Stress Management for an all-in-one approach to stress and resilience building.

To register: SMSKPC – Workshops

Foundations of Community Engagement – Tamarack Institute

Join Tamarack's Lisa Attygalle, Director of Community Engagement, in this online course designed to build a foundation of knowledge and practice for your community engagement work.

Through video lessons, case studies, readings, and activities, you'll dig into the role of community, who should be engaged, community engagement techniques, how to overcome challenges, and how to evaluate your engagement activities.

LESSON ONE: THE ROLE OF COMMUNITY
Before jumping into engagement techniques, we'll go over how the role of the community, and the relationship between community and those doing the engagement work.

LESSON TWO: KNOW YOUR 'WHY'
Good community engagement outcomes require that you understand why you're engaging - we'll cover various engagement goals or purposes, and how they change what techniques you should use.

LESSON THREE: HOW TO ENGAGE
We'll outline several Community Engagement techniques and how to use them effectively.

LESSON FOUR: WHO SHOULD BE ENGAGED
We'll outline the various lenses you should use to analyze who has been invited to your engagement, who should be involved, and what you can do about it.

LESSON FIVE: OVERCOMING ENGAGEMENT CHALLENGES
We'll go over a selection of key challenges that most Community Engagement practitioners deal with, and how to approach those challenges efficiently, and from a posture of learning.

LESSON SIX: EVALUATING ENGAGEMENT
How can you tell if your engagement work has been effective? We'll analyze a few different approaches to evaluation, and equip you with practical tools for evaluating your engagement activities.

To register: Tamarack Institute - FCE

Foundations of Collective Impact – Tamarack Institute

This online course is designed to help you learn at your own pace as you work on developing and implementing a successful Collective Impact initiative.

Join Tamarack's Sylvia Cheuy, Director of Collective Impact, in this course designed to build a foundation of knowledge and practice for your collective impact work.

MODULE ONE: Why Collective Impact?
This module will define Collective Impact and distinguish it from other forms of collaboration. It will also explain when Collective Impact might be the right approach and highlight 3 mindset shifts that are important to ensuring that Collective Impact initiatives reach their full potential.

MODULE TWO: The Essential Elements of Collective Impact
This module of the course will review and explain the essential elements of the Collective Impact framework – its 3 pre-conditions and 5 conditions – and what each contributes to the framework. We will also profile how the practice of Collective Impact is evolving and review the refinements introduced with Collective Impact 3.0.

MODULE THREE: The How Part 1 | Creating Your Common Agenda

This module takes a focused look at the Common Agenda condition of Collective Impact – what it is, and its role within a Collective Impact initiative. This module will introduce you to tools and resources to help you facilitate the development of a Common Agenda, along with stories and examples of their development process.

MODULE FOUR: The How Part 2 | Data, Shared Measurement, and Continuous Learning

This module explores the use of data and shared measurement in the work of Collective Impact. Discover how data can be used to develop and build consensus, in the creation of the Common Agenda. Also, explore the important role that data and shared measurement play in measuring the progress and impact of a Collective Impact initiative.

MODULE FIVE: The How Part 3 | Building Your Backbone Infrastructure

The module of the course defines a Backbone within a Collective Impact Initiative and unpacks its role and function. Describing the process of Collaborative Governance and the role that the CI Initiative’s backbone plays in animating the work of collaborative governance as well as resources to support the implantation of collaborative governance and the work of the CI Backbone

MODULE SIX: Exploring the 5 Phases of Collective Impact

This module offers learners a big-picture overview of a Collective Impact Initiative through its 5 phases of maturity. There are 4 “pillars of success” that, together create a strong foundation – and are always areas of focus – in the work of Collective Impact. However, the work of each pillar changes over time. Understanding the 4 pillars of success AND how each unfolds across the 5 phases of a Collective Impact Initiative helps you to better anticipate, plan for, and ensure adequate resources to support your CI Initiative.

To register: Tamarack Institute - FCI

Foundations for Building a Neighbourhood Strategy – Tamarack Institute

This foundational course will walk you through 6 modules that will help you to define your reason, build the case for a neighbourhood strategy plan, and think about the development of the strategy.

The foundations for building a neighbourhood strategy course is for:

• Individuals who want to make their neighbourhood a better place

• On-the-ground staff to support residents to build a plan

• Municipal staff who have been tasked with putting a plan together

Have you been tasked to develop or want to build a vision and organize activities that will deepen a sense of community in your neighbourhood or town/city? How do you build the case to the decision-makers that this is a good idea?

The course brings Collective Impact and Asset-Based Community Development together to focus on building a plan with residents at the centre.

MODULE ONE: What is a strategy?
Have you ever developed strategies that end up going nowhere, sitting on a shelf? or wonder why the strategy did not work? This is because we did not take the time to reflect on what is a strategy, why we want to develop one, how to involve people in planning for a strategy and how to sustain the strategy. In this module, we will talk about what is a strategy, why develop a strategy and the different types of strategies.

MODULE TWO: What problem are you solving with a strategy?
Understanding why you want to develop a strategy is important. Is it because it's an internal organization request, is it because you are seeing the problem in your neighbourhood or you have been doing random activities and what to bring it together for a common agenda? The reasons why you are doing a strategy are really important to help you know how to put it together.

MODULE THREE: Communicating to your why
The next step is to understand the level of support for the potential neighbourhood strategy and communicate why it is important to have a strategy. You will need to think about different neighbourhood stakeholders, champions, or partners whose opinions on the issue are important.

MODULE FOUR: Engaging champions
In this module, we are going to focus on building your list of individuals whom you think should be involved in the development of the strategy and how to engage with them. It is so important to engage diverse perspectives and people and groups from across all sectors and bring their voices together. We encourage you to think about diversity- this means figuring out how to go out of your way to reach those who are not normally involved or the unreachable.

MODULE FIVE: How neighbourhood strategies get done
This next module takes you to the next step which is how to create your strategy. More specifically how to develop a strategy with the community at the center. We are going to talk about Asset-Based Community Development and Collective Impact.

MODULE SIX: Putting it All Together
Understanding the purpose and having support for your strategy will go a long way in the development of a strategy that is useful. This module is the last one in this course. It's about putting everything you learned together and what better way than to share case studies of those who have built strategies to inspire you?

To register: Tamarack Institute – FBNS

Ending Poverty Pathways – Tamarack Institute

To support government, business, non-profit, and lived/living experience leaders to understand, advocate for, and advance high-impact ending poverty pathways in their communities. 

LESSON ONE: The End of Poverty
Begin with some inspiration, as you learn about what Canada has accomplished so far. Explore the changing role of municipalities, and how Saint John and Hamilton have moved the needle toward ending poverty in their communities.

LESSON TWO: Ending Working Poverty
Learn how governments, employers, and non-profits can end working poverty through increased minimum wages, reformed income supports for full-time decent work, and equitable hiring and procurement policies.

LESSON THREE: Federal, Provincial, and Territorial Governments Ending Poverty
Apply a Collective Impact lens as you explore the role of the federal government in ending poverty and learn about the critical links between provincial/territorial poverty reduction plans and the essential place-based work of communities.

LESSON FOUR: Cities and Communities Ending Poverty
Learn why cities and communities are so well-positioned to assess local challenges, harness community assets, and bring people together across sectors to nudge policy and systems change.

LESSON FIVE: Big Ideas for Ending Poverty
Explore three big ideas: Basic Income as a transformational approach to ending poverty; Quebec's innovative child care model; and, Built for Zero Canada's data-driven national change effort for ending homelessness.

This course is available to use at your own pace, but you'll be learning alongside a diverse group of Tamarack Institute learners. Engage in comments and questions on the online platform, and join us for monthly Q&A sessions for a deeper dive into the content and to get more personalized insights.

To register: Tamarack Institute - EPP

Resolving Conflict - Charity Village

In this course, learners will explore the topic of conflict resolution and recognize what conflict is and what causes it.

Additionally, they will learn about the different types of conflict and their impact on the workplace environment. Lastly, learners will learn to develop skills that will support them with conflict resolution methods and processes.By the end of this course, you will be able to:

• Recognize what conflict is and what causes it

• Review different types of conflict and their impact

• Determine best ways to action it and set goals

• Develop skills to set action plans and follow-up processes

To register: Charity Village - RC

From Lateral Violence to Lateral Kindness Workshop - First Nations, Inuit, & Métis Program

This workshop equips participants with the understanding and skills to recognize, address, and transform lateral violence within communities and workplaces.

Focusing on “lateral kindness,” the program explores the root causes of lateral violence, offers strategies for promoting empathy, and fosters a culture of support and respect. Learners will gain access to a dedicated Learning Management System (LMS) with additional resources, interactive exercises, and tools to promote sustainable change in their personal and professional lives. This is a virtual program is provided in one session (3.5 hours).

Upon program completion, learners will have gained knowledge related to:

• Understanding Lateral Violence and its Impact: Recognize the root causes of lateral violence, its effects on communities, and the importance of addressing it.

• Developing Skills for Lateral Kindness: Learn practical techniques to foster empathy, compassion, and supportive communication to counter lateral violence.

• Creating Safe and Respectful Environments: Implement strategies that promote cultural safety, respect, and a foundation of kindness in interpersonal and professional relationships.

• Team Building Games: fun team building games that give learners another opportunity to understand how our own perspective, communication and mindset can impact the environment around us

  Objectives:

• Define lateral violence and its manifestations in communities and workplaces.

• Identify the emotional, social, and cultural impacts of lateral violence on individuals and communities.

• Practice communication techniques that encourage kindness, openness, and mutual understanding.

• Develop conflict resolution skills tailored to addressing lateral violence with sensitivity and respect.

• Learn to identify and manage triggers in oneself and others to prevent escalation of lateral violence.

• Develop action plans for implementing lateral kindness in personal and professional settings.

Audience:

• Community leaders, educators, and mentors interested in fostering healthier interpersonal dynamics.

• Health, social services, and community support workers seeking practical strategies to address lateral violence in the workplace.

• Indigenous community members and organizations working to create safe, compassionate environments.

• Individuals interested in learning how to transform conflict into growth opportunities and promote lateral kindness.

This program can be delivered in-person upon request.

To register: Lateral Kindness

Sharpening the Saw: Focusing on Men’s Health and Wellness Course - First Nations, Inuit, & Métis Program

This course is dedicated to addressing the often-overlooked issues surrounding men’s overall wellness.

This session aims to provide participants with a comprehensive understanding of the unique wellness challenges faced by men, the barriers to seeking help, and effective strategies for support and intervention and how to implement effective strategies in your community. This is a virtual program provided in one session (2.5 hours).

Upon program completion, learners will have gained knowledge related to:

• The current state of men’s holistic wellness, including statistics and common issues. How mental illness may manifest in men compared to other genders.

• Examining how societal expectations and cultural norms impact men’s overall health and their willingness to seek help.

• Identifying prevalent mental health conditions among men, including depression, anxiety, and substance abuse.

• Understanding the obstacles that prevent men from seeking wellness support, such as stigma and gender stereotypes.

• Learning how to engage in open and supportive conversations about holistic wellness with men.

• Evidence-based practices for supporting men’s mental health, including therapeutic approaches, peer support, and starting your own community programs addressing men’s wellness.

• Normalizing Conversations: making it a regular part of conversations to reduce stigma.

Audience:

General public, Health and social service providers, mental health professionals, educators, community leaders, and anyone interested in understanding and supporting men’s mental health

Course Instructors are highly experienced facilitators with knowledge of Indigenous mental wellness, cultural relevance, and trauma-informed care.

This program can be delivered in-person upon request.

To register: Sharpening the Saw

Developing Emotional Resiliency and Self-Care - Charity Village

In this 15-hour course, you will explore resiliency and recognize the “7 C’s” of resiliency and the four pillars of self-leadership.

You will also learn how to apply principles of self-care to avoid burnout and fatigue.

By the end of this course, you will be able to:

• Describe resiliency

• Recognize the 7 C’s of resiliency

• Explain self-leadership

• Identify the 4 pillars of self-leadership

• Apply the principles of self-care

• Identify symptoms of burnout

• Recognize career fatigue

• Develop strategies to start a conversation in the workplace to reduce stress

To register: Charity Village - DERSC

Workplace Mental Health and Psychological Safety Certificate Program – Charity Village

The interactive modules explain the many aspects related to workplace mental health and clinicians provide clear guidance on how to optimally address these delicate and complex issues within a work setting.

This 10-part Certificate Program is developed by leading psychologists and mental health professionals, so you know you are receiving the most up to date and clinically sound information on the market today.  Testing and Certification ensures knowledge transfer.

Modules:

• An Introduction to Mental Health and Psychological Safety at Work

• Assess Risks and Vulnerabilities to Mental Health

• Understanding Mental Health Issues in the Workplace

• Supporting Employee Mental Health: A Program for Managers

• Identifying and Managing Addictions at Work

• Principles of Prevention: A New Model to Promote Psychological Safety at Work

• Managing Change: Principles and Best Practices

• Management of Trauma and Critical Incidents in the Workplace

• Best Practices for Stress Management & Mindfulness in the Workplace

• Action Plan for Implementing Mental Health and Psychological Safety in Your Workplace

• This program is on-demand, meaning that you can take it anytime and at your own place. If you choose to complete the program in one sitting, it will take you approximately 8 hours. When you purchase a single course or a pre-set bundle, you have 12 months to complete the course(s) from the date of purchase.

To register: Charity Village – WMHPSCP

Reconciliation Education – First Nations University of Canada

In honour of the Residential School Survivors and on the heels of the Truth and Reconciliation Commission’s 94 Calls to Action, Reconciliation Education is the foremost educational tool for corporate, community, and classroom anti-racist training in providing the basic foundational 1:0:1 on reconciliation with authentic Indigenous voices. 

2.5 to 3 hours. 10 interactive modules. Designed to educate all Canadians.

To register: Reconciliation Education

CSS for Executive Leadership - Cultivating Safe Spaces

Tailored for leaders, this course equips executives and managers to embed CSS principles throughout their organizations. Learn how to navigate systemic challenges, support neurodivergent team members, and foster resilience through inclusive leadership. Modules focus on modeling connection, addressing colonial structures, and creating sustainable, system-wide change.

Who It’s For:
Executives, managers, and organizational leaders committed to fostering transformational workplace cultures.

To register: CSS – Online Courses

Enhanced CSS Add-On - Cultivating Safe Spaces

A deep dive into the CSS framework and tools. Expand your knowledge by applying CSS principles in real-world scenarios, navigating complex situations, and fostering deeper safety and belonging. This advanced course helps participants integrate the framework into daily interactions and workplace dynamics.

Who It’s For:
Learners who have completed the Intro to CSS Course and want to deepen their understanding and practical application of CSS principles.

To register: CSS – Online Courses