Understanding Human Connection – Norwood Child and Family Resource Centre

Participants will engage in education, discussions, and activities focused on the importance of fostering resilience, boundary creation, and emotional intelligence. The group looks to teach valuable skills for building healthier, more fulfilling connections.

To register: Norwood - Courses

Fostering Resilience II: Building Navigation & Negotiation Skills – The Family Centre

Discover how to apply a Science X Design approach (developed by the Center on the Developing Child at Harvard University) to identify effective strategies for supporting service users in reducing stress, developing new skills, and enhancing connections with others.

In this 3-hour workshop, participants will:

• Explore the principles of resilience theory and its application in practice

• Learn evidence-based techniques for fostering resilience in themselves and others

• Gain insight into using a Science by Design approach to tailor interventions for maximum effectiveness

Don't miss this opportunity to deepen your understanding of resilience and equip your staff with actionable tools to make a meaningful impact in their work with others.

To register: TFC – Staff Skill Development

Mastering Therapeutic Soft Skills: Using Emotional Intelligence to Empower Solution-Focused Conversations – The Family Centre

In this 6-hour workshop, participants will:

• Understand their own emotional intelligence

• Recognize the difference between problem-solving and solution-building interviewing

• Understand the implicit assumptions of both approaches

• Learn practical tools and techniques for implementing solution-building conversations

Participants will receive an overview of introductory therapeutic skills, including active listening, validation, normalizing, paraphrasing, empathy, and containment. Additionally, your staff will learn the importance of "soft skills" such as self-reflection, self-awareness, accessibility, authenticity, genuine interest in others, flexibility, and humour.

TFC – Staff Skill Development

Basic Digital Skills – Centre for Family Literacy

Workshops are 2 hours long, and some topics include:

• Google Workspace

• Create a Digital Cookbook

• Make Your Own Family Tree

• Online Safety

• Resumes and Cover Letters

To register: CFL – BDS

Basic Digital Literacy -Alberta Immigrant Women & Children Centre

Learn the basics like turning on a computer, searching on the internet, creating an email account, and using document creating tools like Microsoft Word and Excel. This class is best for newcomers who have low-level computer skills and want to learn the basics.

Who this program is for:

• Newcomer women who have never used a computer or digital device but want to become more familiar with how to use computers in their daily lives

To register: AIWCC – BDL

Digital Literacy – Norquest College

Digital literacy involves more than basic access, it involves competence and understanding to use technology effectively and critically. Digital literacy skills and strategies are survival skills for a digital era. Digital literacy increases learner confidence and promotes autonomy when learning in an online environment.

To register: Norquest – DL

Digital Literacy Program – Government of Alberta

Beginner Courses:

• What is a computer and how does it work?

• What is the internet?

• How do I access the internet?

• How do I get around the internet?

• How do I find information?

• How do I interact online?

• How do I save things I've found on the internet?

• What is cybersecurity?

• What information should I share online?

• What are the ways I can use the internet to communicate?

Intermediate Courses:

• How do I know if I've found good information?

• What is netiquette?

• What is a digital footprint?

• How do I keep myself safe online?

• How do I apply for work online?

• How can I use the internet to learn?

• How do I shop online?

• How do I access services online?

• Is social media right for me?

To register: GoA - DGP

CITC811 Critical Thinking – NAIT

Critical thinking calls for the use of reasoning skills. Being an active learner rather than a passive consumer of information is key. Instead of accepting ideas and presumptions at face value, critical thinkers vigorously challenge them. They are constantly willing to discover that the concepts, justifications, and conclusions do not fully capture the situation. Instead of relying on gut instinct or intuition, critical thinkers will discover, analyze, and methodically solve problems.

Today, many people experience information overload. We are bombarded with messages urging us to believe certain ideas, purchase certain products, support specific causes, and live our lives in this or that particular way. How do you know what to believe? How do you separate the truth from the myths? The answer lies in critical thinking skills. The ability to clearly reason through problems and present arguments logically and compellingly has become a key skill for survival in today’s world. With the tools you gain in this course, you will be able to differentiate critical thinking from non-critical thinking, recognize and evaluate assumptions, identify types of faulty reasoning, and apply practical techniques to achieve clarity in thinking and problem-solving.

Offered in self-paced on-demand or remote live formats.

To register: NAIT – CITC811

Healthy Boundaries and Effective Communication – The Family Centre

Do you find it difficult to speak up for yourself and share your opinion or feelings, especially when they aren’t the same as someone else’s? A lack of assertiveness or confidence can result in challenges between you and your family, partner, or coworkers. Effective communication and conflict management skills are critical for your overall health and happiness. You have a right to be heard, make your own choices, and even say “no.”

You will build skills to enhance your communication by understanding:

• Different communication styles

• What assertive communication is, why assertive communication is important, and how to communicate assertively

• How to effectively resolve conflicts

• “I” statement

• Boundaries and how to say no

By the end of the course, you will feel more comfortable:

• Communicating, resolving conflict, setting boundaries, and asserting yourself

• Sharing your most important concerns

• Solving day-to-day problems and challenges

How much does it cost?

Group workshop: $75 per person

Private session: $325 per person

We are dedicated to supporting families of all income levels. We offer a subsidy for attending the group workshop for this class, thanks to funding from the City of Edmonton Family and Community Support Services.

If needed, you can apply for a subsidy by selecting one of the subsidy options in the registration form.

To register: TFC - HBEC