Training and Education

This training and education hub was created to help Edmontonians come together to support one another in living happier, more meaningful lives. Whether you're caring for family, friends, coworkers, or even strangers, we all play a role in looking out for each other.

These courses are designed to support your growth—whether you're a peer, a service provider, or someone just trying to help. Topics include mental health and addictions, suicide prevention, peer support, poverty and housing, parenting, and more. All trainings emphasize approaches that are fair, trauma-informed, culturally sensitive, and rooted in community values. See a calendar view of upcoming locally offered training →

 
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Understanding Human Connection – Norwood Child and Family Resource Centre

This group focuses on enhancing interpersonal skills through effective communication, conflict resolution, self-care, and strategies for dealing with difficult situations.

Participants will engage in education, discussions, and activities focused on the importance of fostering resilience, boundary creation, and emotional intelligence. The group looks to teach valuable skills for building healthier, more fulfilling connections.

To register: Norwood - Courses

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Empowered Parenting – Norwood Child and Family Resource Centre

Participants in this group will discuss developing positive relationships and positive parenting skills such as health, safety, behaviour and development of children, through interactive activities, videos, and conversations.

The goal of this group is for parents to learn positive parenting techniques and develop skills for success.

To register: Norwood - Courses

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Community Resiliency Model (CRM) – Trauma Resource Institute

The Community Resiliency Model (CRM)® is evidence-based and trains community members to not only help themselves but to help others within their wider social network.

The primary focus of this skills-based, stabilization program is to re-set the natural balance of the nervous system.

CRM’s goal is to help to create “trauma-informed” and “resiliency-focused” communities that share a common understanding of the impact of trauma and chronic stress on the nervous system and how resiliency can be restored or increased using this skills-based approach.

CRM’s adaptation to disasters is called the Disaster Relief Mobilization-Community Resiliency Model ™ (DRM-CRM). DRM-CRM is a trauma-informed, resiliency-focused systemic response for how to bring the Community Resiliency Model into disaster settings. It can be implemented in preparation for a community disaster, during a disaster, and post-disaster. For more information about this program, please contact us at hello@communitytri.com.

To register: TRI - Trainings

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Trauma Resiliency Model (TRM) – Trauma Resource Institute

The Trauma Resiliency Model (TRM)® is a body-centered, neuroscience-informed approach that helps individuals restore balance in mind, body, and spirit after trauma.

Designed for clinicians and practitioners, TRM teaches ten somatic skills that support clients in processing overwhelming experiences, completing thwarted biological survival responses, and reconnecting with their natural capacity for well-being.

Especially effective for those impacted by developmental, historical, and intergenerational trauma, TRM offers a compassionate, strengths-based framework grounded in the understanding that the body holds the multi-sensory imprint of trauma.

Drawing from Polyvagal Theory, somatic psychology, neuroplasticity, and sensory integration, TRM practitioners learn how to empower their clients to regulate their autonomic nervous system. TRM provides the missing link in trauma recovery by emphasizing body awareness and bottom-up processing, helping clients access relief, meaning, and greater emotional regulation through the innate wisdom of the body.

Key Features of TRM:

  • 💡 Biologically Based: Learn how the body responds to fear and threat and how healing begins by restoring regulation in the autonomic nervous system.

  • 🛠 Somatic Tools for Safety: Practice the ten trauma and resiliency-informed skills that help complete thwarted fight/flight responses and reduce intrusive symptoms like flashbacks, anxiety, and dissociation.

  • 🌿 From Surviving to Thriving: Support clients in moving beyond survival to reconnect with hope, empowerment, and meaning.

  • 🌎 Culturally Responsive & Adaptable: Used globally in diverse settings, from disaster zones to clinical offices, TRM meets clients where they are—honoring the body's wisdom across all cultures and identities.

Come and learn a deeper, embodied approach to trauma recovery - TRM offers a practical, heart-centered path to resilience.

“The body holds the story—and it also holds the key to healing.”

To register: TRI - Trainings

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Traumatic Event Systems (TES) Training – Center for Trauma Informed Practices

Train and certify individuals in your organization on the TES model, a responsive methodology that addresses the systemic aftermath of a traumatic event on individuals and communities.

“The Traumatic Event Systems Model is a model that is meant to understand the human systems response to trauma…so it is a model that is applied to both the early, initial response to tragedy, that is also meant to support all levels of the human system – so students, staff, parents and caregivers, in a school based response, or workers and their families in an organizational response – and also address the issue of traumatic aftermath." – J. Kevin Cameron, Executive Director, NACTATR (now CTIP)

The Traumatic Event Systems (TES) Model enhances traditional crisis response practice by providing leaders and professionals with the tools they need to prepare, intervene, and support individuals and communities through the complex and sometimes, lasting effects of trauma.

With the advent of media and social media, we’ve seen how a natural response to trauma can be intensified and amplified far beyond the initial impact zone, needlessly building anger and anxiety within communities. Until recently, the majority of trauma research has focused on the linear impact to the individual; however, the TES Model aims to identify and prevent traumatic events that continuously affect multiple human systems (e.g., families, schools, communities, states, provinces and territories) that may even be located hundreds to thousands of miles away from where the initial trauma occurred.

The TES Model focuses on four phases of assessment and intervention, with necessary distinctions for schools, worksites, and entire communities:

Children and Youth Focus

  • Phase I: Initial Response: Child and Youth System (e.g., schools, sports teams, clubs or church youth groups, etc.)

  • Phase II: Comprehensive Strategic Assessment: Adult Systems (e.g., teachers, coaches, support workers, etc.)

  • Phase III: Community Intervention: Parent & Family System

  • Phase IV: Traumatic Aftermath: Preparing for the Process of Recovery

Workplace Focus

  • Phase I: Initial Response: Frontline Staff in the Workplace

  • Phase II: Comprehensive Strategic Assessment: Adult Systems (e.g., managers & leaders, affiliates, etc.)

  • Phase III: Community Intervention: Spouse/Partner & Family System

  • Phase IV: Traumatic Aftermath: Preparing for the Process of Recovery

High-Impact Crises or High-Profile Traumatic Events:

  • Combination of the above

To register: CTIP - TES

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Violence Threat Risk Assessment (VTRA) Training – Center for Trauma Informed Practices

Train and certify individuals in your organization on VTRA, the trauma-informed threat assessment framework that aims to identify and intervene within potential pathways to violence.

“What VTRA provides is the tool to identify, to develop the database, and to provide an assessment between someone who is talking about violence versus one who is actually becoming operational.” – Dr. Tony Beliz, fmr. Deputy Director, LA County Mental Health Emergency Outreach Bureau

The 10th edition of the ‘National Training VTRA Protocol’ is a practical approach to building teams that can monitor, assess, intervene against, and prevent violence within a community.

VTRA Training instills the perspective that serious violence is an evolutionary process, meaning that pre-incident data is often available to help proactively identify and prevent the occurrence; put simply, VTRA implies that nobody “just snaps”.

The three stages of the VTRA framework are:

  • Stage One – Initial data collection and immediate interventions

  • Stage Two – Risk evaluation for moderate-to-high-risk situations

  • Stage Three – Data-driven and trauma-informed interventions

During VTRA training, typically 60 to 80 participants are led through hands-on situations using real-world examples and actual case studies. The outcome of the training is a team that shares a set of coordinated and unified actions, a common language and concepts, and a mutual vision for success.

The VTRA framework builds rapid communication between functional, multidisciplinary and multiagency teams to quickly assess threat levels and determine appropriate interventions. Because VTRA addresses all forms of violence, the team composition can have permanent members and ad hoc members who are utilized when their areas of specialization are required. This can include Education, Human Resources (HR), Management, Social Work Agencies, Community Mental Health Workers, Police, Hospitals, Probation/Parole, and other professionals.

Through regular touchpoints, software, and resources, CTIP helps our partners implement and sustain VTRA best practices in their communities and networks. Learn more about Outreach, CTIP’s case management and collaboration tool for real-time VTRA data collection, analysis, and intervention strategies.

To register: CTIP - VTRA

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Creating Cohesive and Inclusive Workplace Cultures (Part 1) – LearnSphere

This 2 part workshop series is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization.

This 2 part workshop series is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project.

Module 1 (of 2): Cultural Impact Awareness: Values in the Workplace and Beyond

  • Workshop 1 (2 hours): Pillars of Purpose: Core Values as Cornerstones of Workplace Success

Identify your core values and how they shape your role and impact at work

  • Workshop 2 (2 hours): Beyond the Surface: The Influence of Values & Beliefs on Inclusive Practices

Understand how beliefs and motivations influence inclusion and team dynamics.

  • Workshop 3 (2 hours): Charting the Course: Mapping the Journey of Personal Values and Organizational Culture

Create your personal values map to align with and influence workplace culture.

To register: LS – CCIWC1

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Creating Cohesive and Inclusive Workplace Cultures (Part 2) – LearnSphere

This 2 part workshop series is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization.

This 2 part workshop series is designed to help elevate workplace culture through recognition of the value and contribution that diversity, equity, and inclusivity add to an organization. First, by identifying and understanding personal, team, and organizational key guiding principles, and then by using this learning to increase belonging, safety, and purpose by actively engaging in a collective applied learning project.

  • Workshop 1 (2 hours): Building Blocks: Identifying Skills and Action Steps for an Inclusive Workplace

Identify key skills and choose an area of focus to apply your values and strengths. Begin crafting a personalized inclusion action plan.

  • Workshop 2 (2 hours): Charting the Course: Tools and Techniques for Workplace Inclusion

Define your vision for an inclusive workplace. Explore tools, strategies, and best practices to bring that vision to life.

  • Workshop 3 (2 hours): Navigating Obstacles: Solutions for Implementing Inclusive Action Plans

Tackle common barriers, refine your plan, and explore supports to successfully implement inclusive change in your organization.

To register: LS – CCIWC2

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De-escalating Customer and Clients – LearnSphere

Dealing with tense or challenging situations is part of the reality in customer service and client-facing roles — but knowing how to respond can make all the difference.

In this workshop, participants will learn a simple and effective model for de-escalation, understand the roots of emotional reactions, and develop active listening skills to defuse situations before they escalate further.

Participants will leave with:

  • A clear step-by-step de-escalation plan

  • Helpful phrases and language to use with upset clients or customers

  • A ready-to-use script for handling verbal abuse

  • Strategies for managing threats or violence when de-escalation fails

Perfect for anyone who deals with the public and wants to feel more confident, calm, and in control — no matter what the day brings.

To register: LS – DeCC

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Delivering Constructive Criticism – LearnSphere

This interactive online workshop with leadership expert Monique Gallie will give you the tools to deliver feedback that builds, not breaks.

Giving feedback isn’t easy — but done right, it can transform performance and strengthen your team.

You’ll learn to:

  • Know when (and how) to deliver constructive feedback

  • Set the right tone and atmosphere

  • Follow a clear step-by-step approach

  • Manage emotions to keep the conversation productive

  • Set goals and follow up effectively

Perfect for anyone in a leadership or supervisory role who wants to give feedback with clarity, impact, and confidence.

To register: LS – DCC

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LGBTQIA2+ Inclusion in the Workplace – LearnSphere

This 2.5 hour workshop introduces foundational concepts related to the LGBTQIA2+ community from a professional perspective.

Participants will explore inclusive language, the realities of coming out at work, homophobia and transphobia in the workplace, and concrete ways to be a supportive ally.

By the end of the workshop, participants will be able to:

  • Define key terms related to sexual orientation and gender identity

  • Recognize and address workplace homophobia and transphobia

  • Access tools and resources to foster LGBTQIA2+ inclusion

  • Take concrete actions to build a more inclusive and respectful workplace

To register: LS - LGBTQIA2+IW

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StressLess Workshop: Empowering Communities to Help Kids Manage Stress – Strong Mind Strong Kids Psychology Canada

The 1-hour StressLess Workshop is designed for caring adults who support kids outside of the classroom – in other words, where they live and play!

This engaging session offers a grassroots understanding of age-appropriate stress management and resilience-building strategies for children and teens. Participants will gain a foundational understanding of how stress presents in young people and walk away with simple, effective tools and strategies from the StressLess Booklets.

We offer customized StressLess workshops designed to meet the needs of children and youth of different ages.

1. StressLess Workshop for All Ages

2. StressLess Workshop for Ages 4-12

3. StressLess Workshop for Ages 12-18

To register: SMSKPC – Workshops

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Masterclass in Stress Management: Supporting Kids Mental Well-Being - Strong Mind Strong Kids Psychology Canada

In this dynamic 1-hour virtual workshop, participants will gain essential insights into stress and resilience—key skills for helping young people navigate life’s inevitable ups and downs.

In this workshop participants will learn to:

  • Recognize the signs and symptoms of stress in children and youth.

  • Understand what stress feels like from a child’s perspective.

  • Identify common stressors and their impact.

  • Reframe stress as an opportunity for growth.

  • Equip young people with effective coping and problem-solving strategies.

Perfect for parent nights and professionals working with children and youth, this session offers an introduction to practical tools to foster resilience and well-being in the next generation.

To register: SMSKPC – Workshops

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Taking Care of You Workshop: Supporting Your Mental Well-Being - Strong Mind Strong Kids Psychology Canada

This 1-hour virtual workshop empowers adults with practical strategies to manage life’s ups and downs while prioritizing their own mental well-being.

In this workshop participants will learn to:

  • Understand the science behind stress and its impact on the mind and body.

  • Explore positive coping mechanisms for home and work.

  • Learn actionable strategies to build resilience and maintain balance

  • Gain access to valuable resources, including interactive tools, workplace resilience booklets, and helpful tips.

Looking for a more comprehensive experience? This workshop is also available as part of a condensed 1.5-hour session that combines Taking Care of You & Masterclass in Stress Management for an all-in-one approach to stress and resilience building.

To register: SMSKPC – Workshops

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Prevent It! – Little Warriors

Prevent It! educates and empowers adults to take action and help prevent and respond to child sexual abuse.

The Prevent It! workshop offers hope to help prevent child sexual abuse. Research has shown that adults who complete it become more supportive of children and begin using more behaviours that are believed to reduce children’s vulnerability to sexual abuse.

Offered in person and online by Little Warriors, Prevent It! is a FREE evidence-based educational workshop developed in Canada in conjunction with researchers at the University of Alberta. The course is available in live or self-paced formats, and an Indigenous version is also available.

To register: LW – PI

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