Training and Education
This training and education hub was created to help Edmontonians come together to support one another in living happier, more meaningful lives. Whether you're caring for family, friends, coworkers, or even strangers, we all play a role in looking out for each other.
These courses are designed to support your growth—whether you're a peer, a service provider, or someone just trying to help. Topics include mental health and addictions, suicide prevention, peer support, poverty and housing, parenting, and more. All trainings emphasize approaches that are fair, trauma-informed, culturally sensitive, and rooted in community values. See a calendar view of upcoming locally offered training →
Understanding Your Child's Behaviour – Norwood Child and Family Resource Centre
Learn about the science behind your child’s behaviour and how to nurture healthy and happy relationships with your family.
To register: Norwood - Courses
Understanding Human Connection – Norwood Child and Family Resource Centre
This group focuses on enhancing interpersonal skills through effective communication, conflict resolution, self-care, and strategies for dealing with difficult situations.
Participants will engage in education, discussions, and activities focused on the importance of fostering resilience, boundary creation, and emotional intelligence. The group looks to teach valuable skills for building healthier, more fulfilling connections.
To register: Norwood - Courses
The Brain Architecture Game – Norwood Child and Family Resource Centre
This tabletop game builds understanding of the powerful role of experiences on early brain development: what promotes it, what derails it, and with what consequences to society.
Learn about toxic, tolerable, and positive stress, and how to build a brain!
To register: Norwood - Courses
Setting Boundaries and Limits with Children – Norwood Child and Family Resource Centre
Together with other parents, learn tips to support setting up rules, limits, boundaries, and realistic expectations for you and your child.
To register: Norwood - Courses
Play: The Work of Childhood – Norwood Child and Family Resource Centre
Discuss the parent’s role in play and learn how to set up your home environments to keep your children safe, engaged, and growing through play.
To register: Norwood - Courses
Handle with Care – Norwood Child and Family Resource Centre
This group focuses on supporting children’s mental health.
We focus on four building blocks: attachment, relationships with others, expressing emotions, and promoting self-esteem.
To register: Norwood - Courses
Empowered Parenting – Norwood Child and Family Resource Centre
Participants in this group will discuss developing positive relationships and positive parenting skills such as health, safety, behaviour and development of children, through interactive activities, videos, and conversations.
The goal of this group is for parents to learn positive parenting techniques and develop skills for success.
To register: Norwood - Courses
Traumatic Event Systems (TES) Training – Center for Trauma Informed Practices
Train and certify individuals in your organization on the TES model, a responsive methodology that addresses the systemic aftermath of a traumatic event on individuals and communities.
“The Traumatic Event Systems Model is a model that is meant to understand the human systems response to trauma…so it is a model that is applied to both the early, initial response to tragedy, that is also meant to support all levels of the human system – so students, staff, parents and caregivers, in a school based response, or workers and their families in an organizational response – and also address the issue of traumatic aftermath." – J. Kevin Cameron, Executive Director, NACTATR (now CTIP)
The Traumatic Event Systems (TES) Model enhances traditional crisis response practice by providing leaders and professionals with the tools they need to prepare, intervene, and support individuals and communities through the complex and sometimes, lasting effects of trauma.
With the advent of media and social media, we’ve seen how a natural response to trauma can be intensified and amplified far beyond the initial impact zone, needlessly building anger and anxiety within communities. Until recently, the majority of trauma research has focused on the linear impact to the individual; however, the TES Model aims to identify and prevent traumatic events that continuously affect multiple human systems (e.g., families, schools, communities, states, provinces and territories) that may even be located hundreds to thousands of miles away from where the initial trauma occurred.
The TES Model focuses on four phases of assessment and intervention, with necessary distinctions for schools, worksites, and entire communities:
Children and Youth Focus
Phase I: Initial Response: Child and Youth System (e.g., schools, sports teams, clubs or church youth groups, etc.)
Phase II: Comprehensive Strategic Assessment: Adult Systems (e.g., teachers, coaches, support workers, etc.)
Phase III: Community Intervention: Parent & Family System
Phase IV: Traumatic Aftermath: Preparing for the Process of Recovery
Workplace Focus
Phase I: Initial Response: Frontline Staff in the Workplace
Phase II: Comprehensive Strategic Assessment: Adult Systems (e.g., managers & leaders, affiliates, etc.)
Phase III: Community Intervention: Spouse/Partner & Family System
Phase IV: Traumatic Aftermath: Preparing for the Process of Recovery
High-Impact Crises or High-Profile Traumatic Events:
Combination of the above
To register: CTIP - TES
Violence Threat Risk Assessment (VTRA) Training – Center for Trauma Informed Practices
Train and certify individuals in your organization on VTRA, the trauma-informed threat assessment framework that aims to identify and intervene within potential pathways to violence.
“What VTRA provides is the tool to identify, to develop the database, and to provide an assessment between someone who is talking about violence versus one who is actually becoming operational.” – Dr. Tony Beliz, fmr. Deputy Director, LA County Mental Health Emergency Outreach Bureau
The 10th edition of the ‘National Training VTRA Protocol’ is a practical approach to building teams that can monitor, assess, intervene against, and prevent violence within a community.
VTRA Training instills the perspective that serious violence is an evolutionary process, meaning that pre-incident data is often available to help proactively identify and prevent the occurrence; put simply, VTRA implies that nobody “just snaps”.
The three stages of the VTRA framework are:
Stage One – Initial data collection and immediate interventions
Stage Two – Risk evaluation for moderate-to-high-risk situations
Stage Three – Data-driven and trauma-informed interventions
During VTRA training, typically 60 to 80 participants are led through hands-on situations using real-world examples and actual case studies. The outcome of the training is a team that shares a set of coordinated and unified actions, a common language and concepts, and a mutual vision for success.
The VTRA framework builds rapid communication between functional, multidisciplinary and multiagency teams to quickly assess threat levels and determine appropriate interventions. Because VTRA addresses all forms of violence, the team composition can have permanent members and ad hoc members who are utilized when their areas of specialization are required. This can include Education, Human Resources (HR), Management, Social Work Agencies, Community Mental Health Workers, Police, Hospitals, Probation/Parole, and other professionals.
Through regular touchpoints, software, and resources, CTIP helps our partners implement and sustain VTRA best practices in their communities and networks. Learn more about Outreach, CTIP’s case management and collaboration tool for real-time VTRA data collection, analysis, and intervention strategies.
To register: CTIP - VTRA
Prevent It! – Little Warriors
Prevent It! educates and empowers adults to take action and help prevent and respond to child sexual abuse.
The Prevent It! workshop offers hope to help prevent child sexual abuse. Research has shown that adults who complete it become more supportive of children and begin using more behaviours that are believed to reduce children’s vulnerability to sexual abuse.
Offered in person and online by Little Warriors, Prevent It! is a FREE evidence-based educational workshop developed in Canada in conjunction with researchers at the University of Alberta. The course is available in live or self-paced formats, and an Indigenous version is also available.
To register: LW – PI
Anger Management Classes – The Family Centre
At The Family Centre, our anger management classes are designed to help you gain control over your emotions, transform your responses, and build a happier, more fulfilling life.
Are you struggling to control your anger, leading to regrettable outbursts and strained relationships? Do you wish to break free from the cycle of frustration and find healthier ways to cope with life's challenges?
Anger is a natural emotion you experience when something doesn’t go as planned or someone contradicts what you think is “right.” People of all ages and personalities experience anger, but how we respond to it varies greatly from person to person.
Whether you've experienced anger issues for a long time or you're looking for preventive measures, our classes offer effective strategies to meet your needs.
We provide hands-on ways to deal with your anger so you can have positive relationships and strategies to handle conflict in a healthy way.
Don't let anger control you. Take the first step towards a more balanced and harmonious life. Join our anger management classes today and start your journey toward emotional well-being and self-improvement.
You will learn how to address anger as a normal, healthy emotion by understanding:
The underlying emotions connected with anger
Your own triggers for anger
Effective ways to deal with and express anger
Ways to set healthy boundaries in relationships
How to manage stress
How to effectively communicate and resolve conflict
Why self-esteem/self-worth affect anger
By the end of the session, you will feel more comfortable:
Communicating, resolving conflict, setting boundaries, and asserting yourself
Sharing your most important concerns with others
Identifying personal traits to address specific issues, such as positive self-esteem, healthy boundaries, stress management, and emotional triggers
Solving day-to-day problems and challenges
Separate sessions for men and women are available.
To register: TFC – AMC
Fostering Resilience I: Understanding Adverse Childhood Experiences – The Family Centre
In part one of our "Fostering Resilience" workshop series, participants will gain valuable insights into Adverse Childhood Experiences (ACEs) and their profound impact on healthy brain development and body functioning.
Discover how ACEs can have lasting effects on health, well-being, and development, leading to challenges such as chronic health issues, mental illness, or substance abuse in adulthood.
In this 3-hour workshop, participants will:
Develop a clearer understanding of ACEs and their implications
Learn about the crucial role of addressing ACEs in fostering resilience and recovery
Gain practical strategies for supporting service users affected by ACEs
Equip yourself with the knowledge and tools needed to make a positive difference in the lives of those impacted by childhood adversity.
To register: TFC – Staff Skill Development
Fostering Resilience II: Building Navigation & Negotiation Skills – The Family Centre
In part two of our "Fostering Resilience" workshop series, we dive into resilience theory and practical strategies for building resilience.
Discover how to apply a Science X Design approach (developed by the Center on the Developing Child at Harvard University) to identify effective strategies for supporting service users in reducing stress, developing new skills, and enhancing connections with others.
In this 3-hour workshop, participants will:
Explore the principles of resilience theory and its application in practice
Learn evidence-based techniques for fostering resilience in themselves and others
Gain insight into using a Science by Design approach to tailor interventions for maximum effectiveness
Don't miss this opportunity to deepen your understanding of resilience and equip your staff with actionable tools to make a meaningful impact in their work with others.
To register: TFC – Staff Skill Development
Managing Vicarious Trauma: Strategies for Resilience and Well-Being – The Family Centre
Participants will learn:
Practical strategies for personal and professional self-care
How to engage in interactive exercises designed to understand trauma responses
To identify and implement strategies to foster a healthier work-life balance
Join us as we help your staff build a supportive network, develop essential coping skills, and ensure sustainable success in their roles.
To register: TFC – Staff Skill Development
Mastering Therapeutic Soft Skills: Using Emotional Intelligence to Empower Solution-Focused Conversations – The Family Centre
This workshop introduces participants to a collaborative, solution-focused approach to working with children and families using their emotional intelligence.
In this 6-hour workshop, participants will:
Understand their own emotional intelligence
Recognize the difference between problem-solving and solution-building interviewing
Understand the implicit assumptions of both approaches
Learn practical tools and techniques for implementing solution-building conversations
Participants will receive an overview of introductory therapeutic skills, including active listening, validation, normalizing, paraphrasing, empathy, and containment. Additionally, your staff will learn the importance of "soft skills" such as self-reflection, self-awareness, accessibility, authenticity, genuine interest in others, flexibility, and humour.
Providing Trauma-Informed Care – The Family Centre
Elevate your understanding and skills with our workshop on providing trauma-informed care.
In this 2-hour workshop, we will review:
Trauma 101: understand the basics of trauma, including its prevalence, types, and effects
Neurobiology of trauma: learn how trauma impacts brain development and functioning
Recovery and healing: explore the various paths to recovery and healing for those who have experienced trauma
Trauma-informed care: understand the definitions, values, principles, and practices that form the foundation of trauma-informed care
Participants will gain the ability to:
Describe what trauma-informed care entails
Identify and apply the core principles, values, and practices of trauma-informed care
Recognize and reflect on their specific roles in implementing trauma-informed approaches within their work
Join this workshop to become proficient in trauma-informed care and make a meaningful impact in the lives of those who have experienced trauma.
The content presented in this workshop is based on the Creating Cultures of Trauma-Informed Care model (CCTIC) developed by Community Connections.
Trauma-Informed Approach to De-Escalation – The Family Centre
This workshop is designed to equip service providers with essential skills for managing crisis situations through a trauma-informed approach.
This workshop does not cover physical restraint procedures and promotes a “no physical contact” approach to de-escalation.
In this 3-hour workshop, participants will:
Gain a deep understanding of the anatomy of a crisis
Learn practical strategies to identify, prevent, and de-escalate crises effectively
Learn valuable debriefing techniques to help service providers process and reflect on crisis incidents
Throughout the workshop, attendees will be introduced to a variety of techniques for supporting individuals in crisis through verbal and nonverbal communication. By mastering these skills, participants will be able to set effective boundaries and guide interactions toward positive outcomes. This workshop emphasizes the importance of creating a safe and supportive environment, ensuring that all interventions are grounded in empathy and respect.
After attending this workshop, participants will be better prepared to successfully handle future crises with resilience and confidence.
Trauma-Informed, Objective Writing Skills – The Family Centre
Master the art of clear, compassionate, and unbiased documentation with our 1-hour workshop on trauma-informed, objective writing skills.
Designed for professionals who handle sensitive information, this course provides essential techniques for writing that respects and acknowledges trauma experiences while maintaining objectivity.
Participants will learn how to:
Avoid re-traumatizing and oppressive language through careful word choice, structure, and tone
Enhance their writing skills to create supportive and accurate documentation
This workshop is perfect for anyone looking to improve their written communication skills so they can better support their service users and uphold professional standards in their writing.
Understanding Attachment: The Impact of Trauma on Brain Development and Behaviour – The Family Centre
We will explore how early attachment interactions shape brain development, identify various attachment patterns, and discuss complex trauma within the context of attachment.
Join us for an enlightening workshop that delves into the intricacies of attachment theory.
Our 6-hour workshop includes:
Detailed coverage of brain development affected by early attachment
Identification of different attachment patterns
In-depth discussion on complex trauma related to attachment
Strategies for assessing and intervening with both children and caregivers
Through a blend of lectures, videos, and experiential exercises, participants will gain valuable insights into the impact of trauma on attachment behaviour. Participants will enhance their understanding and skills in working with service users in a supportive and engaging environment. This workshop uses content from: Alberta Family Wellness Initiative
Building Effective Leaders – The Family Centre
This course consists of four individual 3-hour workshops. In this introductory leadership course, participants will learn that effective leadership begins with an understanding of yourself.
These sessions will give participants the skillset to grow into strong leaders, mentors, and coaches within their organization. This course is designed with a clear purpose: to increase the expertise needed to lead effectively, no matter the participant’s place in the organization. Leadership is not just for those with fancy titles—it's for anyone looking to step up and make a difference.
We believe that becoming a great leader starts with a better understanding of yourself. Participants will use resources such as Discover Your Strengths/Clifton’s Strengths Finder 2.0, the Emotional Intelligence Skills Inventory, 16 Personalities, and the Enneagram Personality Test to develop their own unique leadership style and vision.
To register: TFC – Leadership Development