Training and Education

This training and education hub was created to help Edmontonians come together to support one another in living happier, more meaningful lives. Whether you're caring for family, friends, coworkers, or even strangers, we all play a role in looking out for each other.

These courses are designed to support your growth—whether you're a peer, a service provider, or someone just trying to help. Topics include mental health and addictions, suicide prevention, peer support, poverty and housing, parenting, and more. All trainings emphasize approaches that are fair, trauma-informed, culturally sensitive, and rooted in community values. See a calendar view of upcoming locally offered training →

 
Live Training, Local Paid Tanya Camp Live Training, Local Paid Tanya Camp

Looking Forward – CMHA-Alberta and the Center for Suicide Prevention

This half-day workshop is for people working with youth ages 12 to 24. 

This half-day workshop is for people working with youth ages 12 to 24. 

Looking Forward encompasses the developmental, cognitive, and emotional differences found within this age group in presenting strategies to strengthen the protective factors of youth considering suicide. Relevant intervention strategies are explored through videos and case studies. This workshop may be offered virtually or in-person.

At the end of this workshop, participants will be able to:

  • Identify unique characteristics of youth and their relevance to suicide;

  • Compare suicidal and self-harm behaviour in youth;

  • Identify protective factors, risk factors, and warning signs in youth; and

  • Confidently transfer care of a youth to a caregiver.

To register: CSP Workshop

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Live Training, Local Paid Tanya Camp Live Training, Local Paid Tanya Camp

Little Cub – CMHA-Alberta and the Center for Suicide Prevention

Little Cub is a half-day, discussion-based workshop examining suicide in Indigenous children and communities. 

Little Cub is a half-day, discussion-based workshop examining suicide in Indigenous children and communities. 

The Little Cub Workshop draws heavily on storytelling and oral tradition. It begins by recognizing the unique precipitating factors of suicide in Indigenous communities and moves through to identifying risk and protective factors in children 12 years of age and younger. The workshop finishes by empowering participants with knowledge and tools to transfer the care of a child considering suicide to a community-based resource person.

Workshop Topics include:

  • Story of Indigenous Experiences

  • Conversations and Understanding

  • Protective and Risk Factors

  • Responding with Hope

  • Understanding More

Audience

Ages 18+
This workshop provides information and offers practical approaches for those working with Indigenous children who may be considering suicide. The precipitating factors of suicide are different in Indigenous communities than in the general population.

Information provided is appropriate for beginner and intermediate social work practice.

To register: CSP Workshop

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Local Paid, City-Sponsored Tanya Camp Local Paid, City-Sponsored Tanya Camp

ASIST TuneUp – CMHA-Alberta and the Center for Suicide Prevention

This 3.5 hour workshop is only for people with a valid ASIST certificate. This will allow you to renew your ASIST certification for a further two years.

This 3.5 hour workshop is only for people with a valid ASIST certificate. This will allow you to renew your ASIST certification for a further two years. 

This 3.5 hour workshop is only for people with a valid ASIST certificate.  In Alberta, your ASIST certificate is valid for three years. If you take a half-day ASIST Tune Up workshop within 30 days of the expiration of your certificate, it will be renewed for another two years. After the TuneUp certificate has expired, participants are required to take the two-day ASIST workshop to obtain another certificate.

Applied Suicide Intervention Skills Training (ASIST) TuneUp is a half-day refresher course developed by LivingWorks Education for participants who have completed ASIST. The workshop offers participants an opportunity to review the Pathway for Assisting Life Model, discuss successes and challenges in using the model, and clarify concepts covered within the model.

The TuneUp provides participants an opportunity to:

  • Review or complete learning from the ASIST

  • Test, examine or review how ASIST is applied in the real world or to share what they have learned from applications in the real world

  • Recapture some of the experience of a caring community and collegial feelings from their ASIST experience

Audience

Ages 18+
The ASIST TuneUp workshop is designed for professionals, caregivers, and individuals who may work or be in contact with those who are at a higher risk for suicide and who have taken the two day ASIST workshop within the last three years. Proof of prior ASIST attendance is required to attend the ASIST TuneUp.

Certificate and Accreditation

Certification: All participants who complete the ASIST TuneUp will be able to extend their ASIST certificate for another two years. The ASIST certificate must be valid (three years and within 30 days of expiry) to qualify for the extension.

Accreditation: The ASIST TuneUp is qualified for the Association of Social Work Board (ASWB) Category A credits. If you do not belong to the ASWB, please check with your professional association to see if you qualify for professional credits.

To register: CSP Workshop

This training is available at no-cost for participants thanks to funding from the City of Edmonton.

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ASIST – CMHA-Alberta and the Center for Suicide Prevention

Attending this two-day course will train you to intervene with an individual who is suicidal.  

Attending this two-day course will train you to intervene with an individual who is suicidal.  

Applied Suicide Intervention Skills Training (ASIST) is a two-day interactive workshop in suicide first aid. ASIST teaches participants to recognize when someone may have thoughts of suicide and work with them to create a plan that will support their immediate safety. Although ASIST is widely used by healthcare providers, participants don’t need any formal training to attend the workshop—anyone 18 or older can learn and use the ASIST model.

This workshop contains content that may be upsetting for some people, especially those who have lost a loved one to suicide.

 

Over the course of their two-day workshop, ASIST participants learn to:

  • recognize that caregivers and people are affected by personal and societal attitudes about suicide;

  • provide life-assisting guidance to a person thinking about suicide in a flexible manner;

  • identify what needs to be in a person thinking about suicide’s plan for safety;

  • demonstrate the skills required to provide suicide first aid to a person thinking about suicide;

  • appreciate the value of improving community resources including the way that they work together; and,

  • recognize that suicide prevention is broader than suicide intervention and, includes life promotion and self care for people thinking about suicide and for caregivers.

To register: CSP Workshop

This training is available at no-cost for participants thanks to funding from the City of Edmonton.

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Live Training, Local Paid Tanya Camp Live Training, Local Paid Tanya Camp

How to Talk About Suicide – CMHA-Alberta and the Center for Suicide Prevention

A synchronous, live, 1.5-2 hour webinar about how to talk about suicide with someone you're worried about. 

A synchronous, live, 1.5-2 hour webinar about how to talk about suicide with someone you're worried about. 

How to talk about suicide: A conversation guide is a virtual, 1.5-2 hour synchronous small group training. This webinar explores common myths and facts around suicide, who is impacted and why, as well as steps to begin a conversation about suicide. Learning Objectives

This webinar supports participants in:

  • Exploring common myths and facts about suicide

  • Building awareness of how and why people are impacted

  • Understanding dynamics of protective and risk factors

  • Learning a 4-step model for starting a conversation about suicide through case studies and discussion

  • Identifying community resources for further help

To register: CSP Workshop

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Transforming Ourselves to Address the Root Causes of Violence - Shift to Learn

This module supports participants to engage in a transformational learning process so that they can effectively advocate for violence prevention.

This module supports participants to engage in a transformational learning process so that they can effectively advocate for violence prevention.

Activities and tools are offered throughout the module to support participants to integrate transformational learning approaches with others so, together, we can stop violence before it starts.

To register: StL – Transforming Ourselves

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Managing Workplace Violence and Responsive Behaviours On-Demand Course – Continuing Care Safety Association

CCSA offers effective training designed to equip organizations and their teams with the tools to effectively address and mitigate workplace violence and harassment. 

CCSA offers effective training designed to equip organizations and their teams with the tools to effectively address and mitigate workplace violence and harassment. 

This 2-hour interactive course prepares you to handle challenging situations through industry-specific real-life scenarios. Featuring 360-degree videos, branching decisions, animated scenarios, and live-action video scenarios, you’ll have the opportunity to test your de-escalation skills. By the end, you’ll be equipped to address violence, harassment, and responsive behaviours while prioritizing safety for yourself and others

Requires account creation to access course.

To register: Align – CCSA MWVRB Online

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Leading Change™ at Work: Addressing Domestic Violence – Alberta Council of Women’s Shelters

Learn how to address domestic violence concerns and risk factors in the workplace. 

Learn how to address domestic violence concerns and risk factors in the workplace. 

How safe is your workplace? Have you overlooked a common workplace hazard? Alberta’s Occupational Health and Safety Act identifies domestic violence as a workplace hazard. In a recent survey, 25% of Alberta workers reported experiencing the effects of domestic violence at work and 78% wanted organizations to do more to address domestic violence. More than half of people experiencing domestic violence face attacks from their abusers while at work. Colleagues are often aware of relationship violence their co-workers are experiencing but lack the needed information and skills to help provide support. In some cases, employers have faced multimillion-dollar lawsuits for failing to keep an employee safe from domestic violence while at work.

Why take this training?

Domestic violence doesn’t end when work begins. This 120-minute, self-directed course will help you better understand the scope of domestic violence and how it can show up in the workplace. You’ll be able to recognize the common signs of domestic violence in the workplace and learn about your obligations under Occupational Health & Safety legislation to help foster safety for everyone at work.

To register: ACWS - LCWADV

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Violence in the Workplace: Recognize the Risk and Take Action – Canadian Centre for Occupational Health and Safety

Develop a clear understanding of what workplace violence is, the consequences of workplace violence and find out what preventive measures can be taken.

Develop a clear understanding of what workplace violence is, the consequences of workplace violence and find out what preventive measures can be taken.

Wherever people interact at work there is a potential for violence, regardless of the job. This course helps frontline supervisors, workers and anyone else with an interest in workplace safety develop a clear understanding of what workplace violence is, the consequences of workplace violence and preventive measures that can be taken.

Topics include:

  • Defining the scope of workplace violence, including harassment

  • Risk factors of workplace violence

  • Why workplace violence is an important issue

  • How to reduce the risks

  • Preventive measures

  • What to do when involved in an incident of workplace violence

  • Legal responsibilities of employers to prevent workplace violence

Upon completion of this course you will:

  • Understand the complexity of workplace violence and harassment

  • Identify incidents of workplace violence

  • Know what occupations and jobs are at higher risk for violence

  • Understand why workplace violence is such an important issue

  • Know what to do if you are involved in or witness a violent situation

  • Understand what the employer should do, including their legal responsibilities

Average time to complete this course is about one hour.

 

Target Audience

  • This course is designed for frontline supervisors and workers.

To register: CCOHS - VWRRTA

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Violence in the Workplace: Establish a Prevention Program – Canadian Centre for Occupational Health and Safety

Learn to develop an effective workplace violence prevention program and take action to reduce the potential for workplace violence.

Learn to develop an effective workplace violence prevention program and take action to reduce the potential for workplace violence.

Workplace violence is a serious issue that affects all business sectors and occupations. It affects the safety and security of every employee and employer. It claims a high personal cost from the emotional trauma and physical injury experienced by the victims, their families and co-workers. It also brings a high cost to employers in terms of public image, increased absenteeism, lost productivity, high employee turnover, and increased insurance/compensation costs.

This course introduces managers, supervisors and employees to the key components of an effective workplace violence prevention program, providing them with knowledge and tools to take action to eliminate or minimize the potential for workplace violence.

Topics include:

  • Defining the scope of workplace violence, including harassment

  • Employer's Legal Obligations

  • Workplace Violence Prevention Policy

  • Hazard Assessment

  • Preventive Measures

  • Reporting and Investigating

  • Emergency Response Planning

  • Victim Assistance

  • Incident Follow-up

  • Training and Education

Upon completion of this course you will be able to:

  • Understand the complexity of workplace violence and harassment

  • Identify the components of a workplace violence prevention policy

  • Identify requirements for implementing and maintaining a workplace violence prevention program

  • Assess your workplace for violence hazards

  • Identify violence prevention measures

  • Identify incidents and other forms of workplace violence

  • Recognize workplace violence response procedures

Average time to complete this course is about 90 minutes.

Target Audience

  • Managers, supervisors and employees involved in the development or implementation of a workplace violence prevention policy.

To register: CCOHS - VWEPP

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Dealing with Difficult People - Charity Village

In this informative and comprehensive 3-course series, you will be guided through three steps you need to follow in order to effectively deal with difficult people.

In this informative and comprehensive 3-course series, you will be guided through three steps you need to follow in order to effectively deal with difficult people.

By the end of this course, you will be able to:

  • Spot a difficult person

  • Recognize common themes in difficult behaviour

  • Create the foundation for effective responses to difficult people

  • Learn the primary drivers behind the 3 types of difficult people

  • Learn the best strategies to address and manage each driver of difficult behaviour

  • Appropriately respond to conflict with a difficult person

  • Learn how to keep your emotions in check when dealing with a difficult person

To register: Charity Village - DDP

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Receiving Feedback with Confidence - Charity Village

Learn how to receive feedback well.

Learn how to receive feedback well.

Receiving feedback with confidence and grace can be a challenge, especially when the feedback is constructive. Many of us have a natural tendency to get defensive, justify, explain or even deny the validity of the feedback—even if we need it. Regardless of its validity, the ability to hear, assess and use feedback from others in your workplace is a valuable skill that leads to self-improvement and success.

By the end of this course, you will have learned:

  • Why feedback from others is so valuable to receive

  • How to avoid feedback “traps” and keep an open mind

  • How to respond effectively to misguided feedback

  • How to listen to, assess, integrate and use feedback to your advantage in the workplace

To register: Charity Village - RFC

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Best Practices for Stress Management and Mindfulness at Work - Charity Village

In this informative, practical course, you will come to understand yourself better. You’ll learn to recognize the stressors that impact your life and how to use mindfulness best practices to lead a more balanced and contented existence.

In this informative, practical course, you will come to understand yourself better. You’ll learn to recognize the stressors that impact your life and how to use mindfulness best practices to lead a more balanced and contented existence.

While we may not be able to change many of the situations in our lives, we can control how we perceive, experience and manage them.

By the end of this course, it will have taught you to:

  • Understand stress and its impact on you and your coworkers

  • Use mindfulness to noticeably reduce stress in your everyday work life

  • Slow down and experience the steps of mindfulness meditation as needed

To register: Charity Village - BPSMMW

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Live Training, Local Free/Low-Cost Tanya Camp Live Training, Local Free/Low-Cost Tanya Camp

Engagement Strategies Towards Ending Workplace Sexual Harassment - Association of Alberta Sexual Assault Services

Explore what constitutes workplace sexual harassment and strategies to prevent it.

Explore what constitutes workplace sexual harassment and strategies to prevent it. Local

This is a three hour, interactive, dynamic, online learning opportunity. 

Research informed and using best practices for adult online learning, this workshop will explore:

What sexual harassment is (and isn’t); What it costs us, interpersonally and collectively; and,
How to help stop sexual harassment as someone who:

  • witnesses someone sexually harassing others,

  • is told about someone else’s sexual harassment,

  • is told they have done something that might amount to sexual harassment, and,

  • is in a position of leadership and responsible for a safe and healthy workplace.

To register: AASAS - ESTEWSH

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Quality Supports, Safe Staff:  A Safety Training for the CDS Workforce – Alberta Council of Disability Services

An overview of the top safety issues facing the CDS sector, the importance of creating a safety culture within your organization, measurement tools and goal-setting metrics, as well as provide engaging videos and activities to be used by all staff regularly to strengthen organizational culture around safety.

It will give an overview of the top safety issues facing the CDS sector, the importance of creating a safety culture within your organization, measurement tools and goal-setting metrics, as well as provide engaging videos and activities to be used by all staff regularly to strengthen organizational culture around safety. Local

As we further our efforts to build capacity and strengthen the Community Disability Services (CDS) sector workforce, ACDS is offering a new course titled, "Quality Supports, Safe Staff".  This course is targeted towards leadership, management, human resource personnel, and safety representatives.

The course is designed to go hand-in-hand with existing safety training and procedures.  Safety training is most effective where it is supported by a strong safety culture on an ongoing basis. The course will equip all community disability staff with the knowledge and tools to create an environment where workers feel empowered to take initiative on safety within their work every day. Participants will learn how to develop a safe and healthy workplace strategy that produces engagement at all levels of the organization.

To register: Quality Supports, Safe Staff – Learner Registration Form

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Anti-Discrimination, Diversity and Sensitivity at Work - Charity Village

Learn how to be considerate of others and the differences they may be bringing into the workplace.

Learn how to be considerate of others and the differences they may be bringing into the workplace. National

To successfully conduct business in today’s diverse global marketplace, we must be particularly mindful of and sensitive to people around us. We need awareness of international religious, racial and cultural differences, local diversity and individual sensitivities in order to recognize the values and contributions of every human being.

By the end of this course, it will have taught you to:

  • Understand and demonstrate tolerance and respect for diversity in the workplace

  • Become self-aware about your perceptions and behaviour toward others

  • Use language that is non-discriminatory

  • Use language that is sensitive and respectful to everyone

To register: Charity Village - ADDSW

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Decolonizing the Boardroom - Charity Village

The concept of “Decolonizing the Boardroom” involves a critical examination of conventional governance frameworks and an exploration of their historical underpinnings.

The concept of “Decolonizing the Boardroom” involves a critical examination of conventional governance frameworks and an exploration of their historical underpinnings. National

Engaging communities that have historically been marginalized poses a prevalent challenge for numerous organizations. This challenge often stems from the reluctance of a significant portion of these communities to participate. This reluctance is rooted in longstanding disparities and injustices that have become deeply embedded within an organization’s structures due to historical colonial practices.

This process allows us to discern how colonial legacies have significantly influenced these frameworks over time, often sidelining Indigenous perspectives in the decision-making process. Decolonizing the boardroom is an essential endeavour aimed at rectifying these historical wrongs and ensuring that decisions are reached equitably and inclusively.

In this course, we courageously challenge you to reimagine the current colonial systems and structures, and work towards ensuring that all voices are not only heard but genuinely included in their processes.  We encourage you to embark on a profound exploration of why decolonization is essential in the light of equity.   The course equips you with the knowledge, tools, and strategies essential for championing Indigenous perspectives in the boardroom. As Alroy Baker wisely noted, “Indigenous perspective is not just for Indigenous People; it is for everyone because it’s about being a good human.” Throughout this course, you are invited to leave behind the fear of making mistakes, as growth is a journey that welcomes imperfections. We encourage you to adopt a fluid and adaptable approach, recognizing that equity and inclusion are ongoing processes, rather than fixed destinations.

By the end of this course, you will be able to:

  • Understand Indigenous Perspectives

  • Situate oneself through Positionality

  • Demystify “Decolonization” and the understanding of Indigenization

  • Step into the shoes of Indigenous voices in the boardroom

  • Understand the dimensions of diversity within Indigenous communities across Canada

To register: Charity Village - DB

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DEI Best Practices for Nonprofits - Charity Village

Whether you find yourself in the role of a nonprofit leader, a dedicated community advocate, or standing as a beacon for social advancement, this course is designed to equip you with the foundational knowledge of nonprofit Diversity, Equity, and Inclusion (DEI) best practices.

Whether you find yourself in the role of a nonprofit leader, a dedicated community advocate, or standing as a beacon for social advancement, this course is designed to equip you with the foundational knowledge of nonprofit Diversity, Equity, and Inclusion (DEI) best practices. National

In the constantly evolving and dynamic landscape of nonprofit organizations today, Diversity, Equity, and Inclusion (DEI) efforts have transcended mere trendy catch phrases and diversity statements.

When done properly, DEI efforts provide fundamental elements that are the cornerstone of a brighter, inclusive and more equitable future. This course will empower you to adeptly address the shifting societal complexity and needs.

This course will provide you with the knowledge, insights, and tools necessary to make meaningful changes. Our program serves as your guide to comprehending, implementing, and advocating for Diversity, Equity, and Inclusion (DEI) in your nonprofit organization. It represents the solution you’ve been seeking, the “Eureka!” moment that will empower you to lead with assurance.

By the end of this course, you will be able to:

  • Gain a solid understanding of diversity, equity, and inclusion.

  • Explore the different dimensions of diversity, seen and unseen.

  • Decipher the evolving DEI nomenclature to align with your organization.

  • Uncover the key reasons why nonprofits should prioritize DEI.

  • Discover the link between morality, ethics, and DEI.

  • Learn to create psychologically and physically safe and brave spaces.

  • Understand the meaning of cultural competence and its application.

  • How to apply the “hope-action theory” framework to your DEI work.

To register: Charity Village - DEPBPN

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Diversity, Sensitivity, and Inclusion Training: Promoting Anti-Discrimination and Equity in the Workplace - Charity Village

To successfully deliver on an organization’s mission and work collaboratively in a nonprofit workplace that is truly inclusive, we must be particularly mindful of and sensitive to the people around us.

To successfully deliver on an organization’s mission and work collaboratively in a nonprofit workplace that is truly inclusive, we must be particularly mindful of and sensitive to the people around us. National

It’s critical to have the knowledge and awareness of global, racial, religious, gender, sexual orientation, cultural differences, local diversity, and individual sensitivities so that we can consistently recognize the values and contributions of every human being.

This important goal can only be achieved through a process of deep self-reflection that leads to personal awareness about the way we have been shaped to see both ourselves and others who are different from us.

This interactive and engaging course will educate you about the individual rights and responsibilities we all have when it comes to anti-discrimination, diversity, sensitivity, and inclusion in the workplace and will set the foundation for creating an inclusive, respectful work culture where every person can rise to their potential.

In this course, you will learn to:

  • Understand basic human rights of people in the workplace

  • Build knowledge of and demonstrate tolerance and respect for diversity at work

  • Become self-aware about your perceptions and behaviour toward others

  • Use language that is non-discriminatory, inclusive, sensitive, and respectful to everyone

To register: Charity Village - DSIPADEW

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Introduction to Equity, Diversity & Inclusion for Nonprofits - Charity Village

This course will introduce you to the elements of equity, diversity, and inclusion (EDI) and why they are important to your nonprofit organization, to Canada, and to you as an individual.

This course will introduce you to the elements of equity, diversity, and inclusion (EDI) and why they are important to your nonprofit organization, to Canada, and to you as an individual.

Canada’s diversity landscape is changing, and nonprofits need to be prepared to change with it. This course is intended to provide basic knowledge on EDI, its application, and provoke thought.

By the end of this course, you will be able to:

  • Understand the growing diversity in the marketplace and its implications for nonprofits

  • Understand the reasons why equity, diversity and inclusion are important to nonprofits

  • Recognize the challenges faced by diverse groups

  • Define key concepts of equity, diversity and inclusion

  • Understand the steps in moving EDI forward in the workplace

  • Demonstrate your knowledge of key concepts and examples of how they are effectively applied

To register: Charity Village - IEDIN

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