Transforming Ourselves to Address the Root Causes of Violence - Shift to Learn

This module supports participants to engage in a transformational learning process so that they can effectively advocate for violence prevention.

Activities and tools are offered throughout the module to support participants to integrate transformational learning approaches with others so, together, we can stop violence before it starts.

To register: StL – Transforming Ourselves

Managing Workplace Violence and Responsive Behaviours On-Demand Course – Continuing Care Safety Association

CCSA offers effective training designed to equip organizations and their teams with the tools to effectively address and mitigate workplace violence and harassment. 

This 2-hour interactive course prepares you to handle challenging situations through industry-specific real-life scenarios. Featuring 360-degree videos, branching decisions, animated scenarios, and live-action video scenarios, you’ll have the opportunity to test your de-escalation skills. By the end, you’ll be equipped to address violence, harassment, and responsive behaviours while prioritizing safety for yourself and others

Requires account creation to access course.

To register: Align – CCSA MWVRB Online

Leading Change™ at Work: Addressing Domestic Violence – Alberta Council of Women’s Shelters

Learn how to address domestic violence concerns and risk factors in the workplace. 

How safe is your workplace? Have you overlooked a common workplace hazard? Alberta’s Occupational Health and Safety Act identifies domestic violence as a workplace hazard. In a recent survey, 25% of Alberta workers reported experiencing the effects of domestic violence at work and 78% wanted organizations to do more to address domestic violence. More than half of people experiencing domestic violence face attacks from their abusers while at work. Colleagues are often aware of relationship violence their co-workers are experiencing but lack the needed information and skills to help provide support. In some cases, employers have faced multimillion-dollar lawsuits for failing to keep an employee safe from domestic violence while at work.

Why take this training?

Domestic violence doesn’t end when work begins. This 120-minute, self-directed course will help you better understand the scope of domestic violence and how it can show up in the workplace. You’ll be able to recognize the common signs of domestic violence in the workplace and learn about your obligations under Occupational Health & Safety legislation to help foster safety for everyone at work.

To register: ACWS - LCWADV

Violence in the Workplace: Recognize the Risk and Take Action – Canadian Centre for Occupational Health and Safety

Develop a clear understanding of what workplace violence is, the consequences of workplace violence and find out what preventive measures can be taken.

Wherever people interact at work there is a potential for violence, regardless of the job. This course helps frontline supervisors, workers and anyone else with an interest in workplace safety develop a clear understanding of what workplace violence is, the consequences of workplace violence and preventive measures that can be taken.

Topics include:

• Defining the scope of workplace violence, including harassment

• Risk factors of workplace violence

• Why workplace violence is an important issue

• How to reduce the risks

• Preventive measures

• What to do when involved in an incident of workplace violence

• Legal responsibilities of employers to prevent workplace violence

Upon completion of this course you will:

• Understand the complexity of workplace violence and harassment

• Identify incidents of workplace violence

• Know what occupations and jobs are at higher risk for violence

• Understand why workplace violence is such an important issue

• Know what to do if you are involved in or witness a violent situation

• Understand what the employer should do, including their legal responsibilities

Average time to complete this course is about one hour.

Target Audience

• This course is designed for frontline supervisors and workers.

To register: CCOHS - VWRRTA

Violence in the Workplace: Establish a Prevention Program – Canadian Centre for Occupational Health and Safety

Learn to develop an effective workplace violence prevention program and take action to reduce the potential for workplace violence.

Workplace violence is a serious issue that affects all business sectors and occupations. It affects the safety and security of every employee and employer. It claims a high personal cost from the emotional trauma and physical injury experienced by the victims, their families and co-workers. It also brings a high cost to employers in terms of public image, increased absenteeism, lost productivity, high employee turnover, and increased insurance/compensation costs.

This course introduces managers, supervisors and employees to the key components of an effective workplace violence prevention program, providing them with knowledge and tools to take action to eliminate or minimize the potential for workplace violence.

Topics include:

• Defining the scope of workplace violence, including harassment

• Employer's Legal Obligations

• Workplace Violence Prevention Policy

• Hazard Assessment

• Preventive Measures

• Reporting and Investigating

• Emergency Response Planning

• Victim Assistance

• Incident Follow-up

• Training and Education

Upon completion of this course you will be able to:

• Understand the complexity of workplace violence and harassment

• Identify the components of a workplace violence prevention policy

• Identify requirements for implementing and maintaining a workplace violence prevention program

• Assess your workplace for violence hazards

• Identify violence prevention measures

• Identify incidents and other forms of workplace violence

• Recognize workplace violence response procedures

Average time to complete this course is about 90 minutes.

Target Audience

• Managers, supervisors and employees involved in the development or implementation of a workplace violence prevention policy.

To register: CCOHS - VWEPP

Dealing with Difficult People - Charity Village

In this informative and comprehensive 3-course series, you will be guided through three steps you need to follow in order to effectively deal with difficult people.

By the end of this course, you will be able to:

• Spot a difficult person

• Recognize common themes in difficult behaviour

• Create the foundation for effective responses to difficult people

• Learn the primary drivers behind the 3 types of difficult people

• Learn the best strategies to address and manage each driver of difficult behaviour

• Appropriately respond to conflict with a difficult person

• Learn how to keep your emotions in check when dealing with a difficult person

To register: Charity Village - DDP

Working Away From Home: How To Remain Healthy and Resilient - Work Smart. Live Smart.

Learn how to look after yourself when working away from home. 

In an ideal world all contracts and jobs would be just around the corner from home. Unfortunately that is rarely possible and for some getting to work usually results in an extensive commute and being away for days at a time.

Each module contains the learning resources needed to provide understanding around the challenges, negative behaviours, and choices that can make working away from home difficult, and the positive strategies to maintain a healthy lifestyle, relationships, and outlook.

Working away from home is hard, and if not done properly, can take an immense toll on your health, relationships, and your engagement at work. Understand the challenges, while purposefully taking action to remain healthy and resilient.

To register: WSLS – Working Away

Connection Creates Resiliency - Work Smart. Live Smart.

Learn the importance of having strong social connections in creating resilience.

As life gets busier, we often find that we barely have enough time for ourselves or our families, let alone staying connected with our true friends. Loneliness can set in. Social connections and support are key to building resiliency. Yet, research shows that over the past 20 years we are spending less time with our friends. Lack of social connectedness predicts vulnerability to disease and death above risks associated with physical activity. Lack of social connectedness predicts a higher susceptibility to anxiety and depression. Developing and maintaining positive connections takes effort. Friendships and social connections take time to grow, to build trust and to share common experiences. Research shows that people with strong social ties have reduced stress-levels, and having close work friendships boosted employee satisfaction and overall happiness. 

Connectedness.

This interactive and reflective Social Connection presentation helps you to examine the results of a lack of social connection and support in your life, as well as suggestions for building connection at work and home, based on the S-O-S Principle. This presentation will provide you with an opportunity to focus your goals and examine your life, to garner more connection and support, and buffer yourself through life's challenges with more hope and courage.

To register: WSLS – Connectedness

Create The Balance You Desire And Build The Life You Want - Work Smart. Live Smart.

Learn how to create balance in your life.

"Balance is not measured in days, hours or minutes". Life places many demands on our time and energy and balance can feel like an unrealistic dream. Many of us feel like we are constantly juggling and not often fully engaged in what we are doing. Balance is not a static condition that you can possess and preserve. It is an activity that you continually engage in as you make corrections throughout your life. Balance becomes the harmonious integration of all aspects of your life.

Integration.

This interactive and reflective work life balance presentation helps you to examine the results of a lack of balance in your life, as well as suggestions for living a balanced life based on the S-O-S PrincipleTM. This presentation will provide you with an opportunity to focus your goals and examine your life to bring it into balance using activity management strategies.  These achievable changes will allow you to design the life you wish to lead.

Gain clarity, a sense of direction, and motivation to get what you really want and live according to what really matters in life with contentment, calmness and connection.

To register: WSLS – Balance

Harness Your Energy - Building Your Resiliency: How To Ensure That You Can Bounce And Stay Healthy - Work Smart. Live Smart.

Learn how to bounce back from life’s challenges and become more resilient.

We are most often tired out and worn out. Many of us report that we do not do anything to deal with our stress, mostly because we have very little energy left at the end of the day. Success in our high-pressure, hustle-culture world hinges not just on our knowledge, but also on our ability to recover and remain energized. The key is to understand our natural rhythms and work with them rather than against them in building our resiliency.

You can learn how to bounce.

The way in which we work can cause exhaustion and burnout. For many people, every day stress can build to a level that seems too difficult to handle and can leave us feeling depleted. These reactions can leave us exposed to a variety of illnesses and injuries or can take us away from our life goals.

1 in 5 people will experience a mental health issue at some point in their lifetime.

Resiliency can be learned. With three simple questions, this interactive workshop helps you to choose the most effective strategies that will allow you to bounce back after a stressful situation, minimize your negative stress symptoms and reactions, and take back your life.

Discover how to effectively respond, cope and garner support, so that you can finally focus on living your best life.

To register: WSLS – Resiliency

Post-Traumatic Stress Disorder: Providing Understanding and Support - Work Smart. Live Smart.

Learn how to support the people around you who are struggling with PTSD.

Right after a trauma, almost every survivor will find himself or herself unable to stop thinking about what happened. Stress reactions, such as increased fear, nervousness, jumpiness, upsetting memories, and efforts to avoid reminders, will gradually decrease over time for most people. However, for some, the anxiety and fear begin to take control and negatively impacts their job and relationships. The key is to recognize the impact of the trauma and to rely on appropriate support and treatment.

This interactive eLearning program contains three modules that move you towards insight and understanding around the issues of Post-Traumatic Stress Disorder so that you can provide much needed support and understanding.

To register: WSLS - PTSD

Substance Use and Addictions: Providing Understanding and Support - Work Smart. Live Smart.

Learn how to support the people around you who are struggling with substance use and addictions.

Everyone has days when their ‘head just isn’t in the game’. It could be due to stress from inside or outside work. This is expected from time to time. However, if these days seem to happen more often than not for someone, that could be a sign of substance abuse.

Substance abuse is costly, resulting in reduced productivity and increased absenteeism, which may result in more health-related issues and short and long-term disability claims.

This interactive eLearning program contains three modules that move you towards insight and understanding around the issues of substance use and addictions so that you can provide much needed support and understanding.

To register: WSLS – Substance Use and Addictions

Anxiety Disorders: Providing Understanding And Support - Work Smart. Live Smart.

Learn how to support the people around you who are struggling with anxiety disorders. 

Many of us have times when we cannot shake feelings of regret or worry. At other times we feel like we are doing our best, but it just doesn’t seem good enough. It is normal to feel a bit stressed at work, but when the anxiety begins to control you and keep you from performing your normal activities, it becomes a serious problem. 

For many workers that suffer heightened workplace anxiety, their productivity decreases and they fail to positively engage in their job, which can in return make them even more anxious. The key is to recognize those thoughts and situations that increase anxiety and to receive appropriate treatment. With the right workplace support, this anxiety can be managed, overcome, or worked around.

This interactive eLearning program contains three modules that move you towards insight and understanding around the issues of anxiety and anxiety disorders so that you can provide much needed support and understanding.

To register: WSLS – Anxiety Disorders

Mood Disorders: Providing Understanding and Support - Work Smart. Live Smart

Learn how to support the people around you who are struggling with mood disorders.

Just over one in ten adults will experience Depression, at some point in their life, and often will do so in silence.Individuals experiencing Depression or Bipolar Disorder often feel distant from colleagues, friends and loved ones and find it difficult to be as successful and productive in the workplace as they want to be.

This interactive eLearning program contains four modules that move you towards insight and understanding around the issues of mental health and mood disorders so that you can provide much needed support and understanding.

To register: WSLS – Mood Disorders

Mental Illness: Providing Understanding and Support - Work Smart. Live Smart.

Learn how to support the people around you who are struggling with mental illness. 

One in five adults will experience some form of mental health issue, at some point in their life, and often will do so in silence.Individuals experiencing a mental illness often feel distant from colleagues, friends and loved ones and find it difficult to be as successful and productive in the workplace as they want to be.

This interactive eLearning program contains four modules that move you towards insight and understanding around the issues of mental health and mental illness so that you can provide much needed support and understanding.

To register: WSLS – Mental Illness

Receiving Feedback with Confidence - Charity Village

Learn how to receive feedback well.

Receiving feedback with confidence and grace can be a challenge, especially when the feedback is constructive. Many of us have a natural tendency to get defensive, justify, explain or even deny the validity of the feedback—even if we need it. Regardless of its validity, the ability to hear, assess and use feedback from others in your workplace is a valuable skill that leads to self-improvement and success.

By the end of this course, you will have learned:

• Why feedback from others is so valuable to receive

• How to avoid feedback “traps” and keep an open mind

• How to respond effectively to misguided feedback

• How to listen to, assess, integrate and use feedback to your advantage in the workplace

To register: Charity Village - RFC

Best Practices for Stress Management and Mindfulness at Work - Charity Village

In this informative, practical course, you will come to understand yourself better. You’ll learn to recognize the stressors that impact your life and how to use mindfulness best practices to lead a more balanced and contented existence.

While we may not be able to change many of the situations in our lives, we can control how we perceive, experience and manage them.

By the end of this course, it will have taught you to:

• Understand stress and its impact on you and your coworkers

• Use mindfulness to noticeably reduce stress in your everyday work life

• Slow down and experience the steps of mindfulness meditation as needed

To register: Charity Village - BPSMMW

Engagement Strategies Towards Ending Workplace Sexual Harassment - Association of Alberta Sexual Assault Services

Explore what constitutes workplace sexual harassment and strategies to prevent it. Local

This is a three hour, interactive, dynamic, online learning opportunity. 

Research informed and using best practices for adult online learning, this workshop will explore:

What sexual harassment is (and isn’t); What it costs us, interpersonally and collectively; and,
How to help stop sexual harassment as someone who:

• witnesses someone sexually harassing others,

• is told about someone else’s sexual harassment,

• is told they have done something that might amount to sexual harassment, and,

• is in a position of leadership and responsible for a safe and healthy workplace.

To register: AASAS - ESTEWSH

Quality Supports, Safe Staff: A Safety Training for the CDS Workforce – Alberta Council of Disability Services

It will give an overview of the top safety issues facing the CDS sector, the importance of creating a safety culture within your organization, measurement tools and goal-setting metrics, as well as provide engaging videos and activities to be used by all staff regularly to strengthen organizational culture around safety. Local

As we further our efforts to build capacity and strengthen the Community Disability Services (CDS) sector workforce, ACDS is offering a new course titled, "Quality Supports, Safe Staff".  This course is targeted towards leadership, management, human resource personnel, and safety representatives.

The course is designed to go hand-in-hand with existing safety training and procedures.  Safety training is most effective where it is supported by a strong safety culture on an ongoing basis. The course will equip all community disability staff with the knowledge and tools to create an environment where workers feel empowered to take initiative on safety within their work every day. Participants will learn how to develop a safe and healthy workplace strategy that produces engagement at all levels of the organization.

To register: Quality Supports, Safe Staff – Learner Registration Form

Anti-Discrimination, Diversity and Sensitivity at Work - Charity Village

Learn how to be considerate of others and the differences they may be bringing into the workplace. National

To successfully conduct business in today’s diverse global marketplace, we must be particularly mindful of and sensitive to people around us. We need awareness of international religious, racial and cultural differences, local diversity and individual sensitivities in order to recognize the values and contributions of every human being.

By the end of this course, it will have taught you to:

• Understand and demonstrate tolerance and respect for diversity in the workplace

• Become self-aware about your perceptions and behaviour toward others

• Use language that is non-discriminatory

• Use language that is sensitive and respectful to everyone

To register: Charity Village - ADDSW