Training and Education
This training and education hub was created to help Edmontonians come together to support one another in living happier, more meaningful lives. Whether you're caring for family, friends, coworkers, or even strangers, we all play a role in looking out for each other.
These courses are designed to support your growth—whether you're a peer, a service provider, or someone just trying to help. Topics include mental health and addictions, suicide prevention, peer support, poverty and housing, parenting, and more. All trainings emphasize approaches that are fair, trauma-informed, culturally sensitive, and rooted in community values. See a calendar view of upcoming locally offered training →
Listening to Understand Not To Respond -MRD Training & Consulting Inc.
Learn what it means to be an active listener, and how to be a good listener.
Have you ever been accused of not listening? It’s a common complaint, one that many of us can relate to. But did you know that there’s a difference between hearing and truly listening? It’s true! Good listening skills are not innate; they are habits that we develop over time. And the impact of these habits can be far-reaching, affecting our relationships and careers.
In our fast-paced world, where distractions abound, being a good listener is more important than ever. It can earn you respect, appreciation, and help you build stronger relationships in both your personal and professional life. But how can you become a better listener? That’s where our course comes in.
Our course goes beyond the basics of listening. It delves into the different types of listeners and helps you identify your own listening style. Understanding your listening habits is the first step towards improvement. This course is optimized for individuals in the insurance industry.
Accreditation: 3 Hours
AB: General and Adjusters #70951
To register: MRD - LUNR
Healthy Boundaries and Effective Communication – The Family Centre
In this half-day workshop, you will learn how to express your feelings honestly and discover real-life ways to be assertive.
Do you find it difficult to speak up for yourself and share your opinion or feelings, especially when they aren’t the same as someone else’s? A lack of assertiveness or confidence can result in challenges between you and your family, partner, or coworkers. Effective communication and conflict management skills are critical for your overall health and happiness. You have a right to be heard, make your own choices, and even say “no.”
You will build skills to enhance your communication by understanding:
Different communication styles
What assertive communication is, why assertive communication is important, and how to communicate assertively
How to effectively resolve conflicts
“I” statement
Boundaries and how to say no
By the end of the course, you will feel more comfortable:
Communicating, resolving conflict, setting boundaries, and asserting yourself
Sharing your most important concerns
Solving day-to-day problems and challenges
How much does it cost?
Group workshop: $75 per person
Private session: $325 per person
We are dedicated to supporting families of all income levels. We offer a subsidy for attending the group workshop for this class, thanks to funding from the City of Edmonton Family and Community Support Services.
If needed, you can apply for a subsidy by selecting one of the subsidy options in the registration form.
To register: TFC - HBEC