Training and Education

This training and education hub was created to help Edmontonians come together to support one another in living happier, more meaningful lives. Whether you're caring for family, friends, coworkers, or even strangers, we all play a role in looking out for each other.

These courses are designed to support your growth—whether you're a peer, a service provider, or someone just trying to help. Topics include mental health and addictions, suicide prevention, peer support, poverty and housing, parenting, and more. All trainings emphasize approaches that are fair, trauma-informed, culturally sensitive, and rooted in community values. See a calendar view of upcoming locally offered training →

 
Live Training, National Paid Tanya Camp Live Training, National Paid Tanya Camp

From Lateral Violence to Lateral Kindness Workshop - First Nations, Inuit, & Métis Program

This workshop equips participants with the understanding and skills to recognize, address, and transform lateral violence within communities and workplaces.

This workshop equips participants with the understanding and skills to recognize, address, and transform lateral violence within communities and workplaces.

Focusing on “lateral kindness,” the program explores the root causes of lateral violence, offers strategies for promoting empathy, and fosters a culture of support and respect. Learners will gain access to a dedicated Learning Management System (LMS) with additional resources, interactive exercises, and tools to promote sustainable change in their personal and professional lives. This is a virtual program is provided in one session (3.5 hours).

Upon program completion, learners will have gained knowledge related to:

  • Understanding Lateral Violence and its Impact: Recognize the root causes of lateral violence, its effects on communities, and the importance of addressing it.

  • Developing Skills for Lateral Kindness: Learn practical techniques to foster empathy, compassion, and supportive communication to counter lateral violence.

  • Creating Safe and Respectful Environments: Implement strategies that promote cultural safety, respect, and a foundation of kindness in interpersonal and professional relationships.

  • Team Building Games: fun team building games that give learners another opportunity to understand how our own perspective, communication and mindset can impact the environment around us

    Objectives:

  • Define lateral violence and its manifestations in communities and workplaces.

  • Identify the emotional, social, and cultural impacts of lateral violence on individuals and communities.

  • Practice communication techniques that encourage kindness, openness, and mutual understanding.

  • Develop conflict resolution skills tailored to addressing lateral violence with sensitivity and respect.

  • Learn to identify and manage triggers in oneself and others to prevent escalation of lateral violence.

  • Develop action plans for implementing lateral kindness in personal and professional settings.

Audience:

  • Community leaders, educators, and mentors interested in fostering healthier interpersonal dynamics.

  • Health, social services, and community support workers seeking practical strategies to address lateral violence in the workplace.

  • Indigenous community members and organizations working to create safe, compassionate environments.

  • Individuals interested in learning how to transform conflict into growth opportunities and promote lateral kindness.

This program can be delivered in-person upon request.

To register: Lateral Kindness

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First Responder to Sexual Assault and Abuse Training - Association of Alberta Sexual Assault Services

A training for first responders to learn how to respond to disclosures around sexual assault and abuse.

A training for first responders to learn how to respond to disclosures around sexual assault and abuse. 

With support from the Government of Alberta and Women and Gender Equality Canada, the Association of Alberta Sexual Assault Services (AASAS) developed First Responder to Sexual Assault and Abuse Training™. This training is intended to build the capacity of professionals, paraprofessionals and community members to respond effectively to disclosures of sexual assault and sexual abuse. Survivors who receive safe and supportive responses to disclosures of sexual violence are more likely to reach out for help from medical and counselling services and/ or report to police. First Responder to Sexual Assault and Abuse Training™ is inclusive of the full continuum of sexual violence and across the lifespan. This is an Alberta based workshop which uses Alberta resources and guidelines. This is a beginner yet comprehensive ‘Identify, Respond and Refer’ training. This training is beneficial to professionals and paraprofessionals who are working with individuals who may be impacted by sexual violence and to other community members who are interested in increasing their skills and confidence to address sexual abuse and sexual assault. This training is open to, but not limited to, individuals who work in Health, Social Services, Education & Justice, Nurses, Physicians, Social Workers, Youth Workers, Mental Health Workers, Teachers, School Counselors, Police Officers, Victim Services Workers, as well as Faith Leaders

Upon completion, participants will be able to:

  • Define sexual violence and describe its various forms

  • Understand the short and long term impacts of sexual violence across the lifespan

  • Articulate why sexual violence is never the fault of the person who has been harmed

  • Explain the attitudes and beliefs that perpetuate sexual violence and other root causes

  • Provide a positive and supportive first response to a disclosure of sexual violence

  • Identify resources and referrals to support those who have experienced sexual violence

This training will teach participants about sexual violence and the first responding skills for disclosures of sexual assault and abuse. This is NOT a course on counselling interventions. If you have experience in counselling and would like to take a more advanced level, 12 week course designed for counselling interventions, please see our Counselling Adult Survivors of Sexual Violence course.

To register: AASAS - FRSAAT

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Counselling Adult Survivors of Sexual Violence - Association of Alberta Sexual Assault Services

This 12 week online integrative course is designed for counselors, therapists, and other mental health practitioners who are new to working with survivors of sexual violence, or who may be already working with survivors and would like to more deeply inform their counselling practice. 

This 12 week online integrative course is designed for counselors, therapists, and other mental health practitioners who are new to working with survivors of sexual violence, or who may be already working with survivors and would like to more deeply inform their counselling practice. 

Participation is open to those in the helping fields (mental health professionals, social workers, etc.) whose scope of practice falls within the code of ethics and standards of practice of the professional body to which they belong. Applicants must have, at a minimum, a bachelor’s level education in a social or health services discipline and/or are registered/licensed with a professional association that maintains a code of ethics and standards of practice that provide parameters for the registrant’s scope of practice. Special considerations may be accommodated on a case by case basis. For questions contact ContEd@aasas.ca.

While this course does not provide in-depth training in a specific modality it will introduce and critically consider various modalities, theories, principles and ethics associated with working with survivors of sexual violence. This course offers an integrative, mindfulness-based approach to on-going assessment and interventions with adult survivors (all genders) of sexual assault and childhood sexual abuse. It draws on the most current theory including feminist, attachment, regulation, and interpersonal neurobiology; and evidence-based practices, including mindfulness, cognitive, emotion-centered, somatic, and other emergent approaches for trauma, addiction and mental health.

The baseline premise is that the embodied present-moment personhood of the therapist is the primary evidence-based intervention in working with survivors. The course is also situated within an understanding of culturally relevant practice and how multiple identities, social locations and historical contexts inform interventions with survivors; and how counsellor reflection, self-knowledge and self-care form the basis for ethical counsellor praxis.

 

Upon completion students will be able to:

  • Discuss evidence-based self-care practices, including building a community of support, to increase resilience and minimize practitioner burnout

  • Articulate theoretical frameworks for understanding sexual violence and trauma, how they reflect values, worldviews, and interventions

  • Describe the complexities of responding to the effects and impacts of sexual violence, that there is ‘no average client’ and to affirm practitioners’ capacities to co-create and sustain a therapeutic relationship

  • Recall the principles, tools, and skills to reduce distress and provide stability and to conduct initial and on-going assessment strategies

  • Name the basic principles, tools, and skills of a variety of evidence-based approaches (including mindfulness, cognitive, emotional, somatic and anti-oppressive) to respond to the effects of sexual violence and trauma

  • Draw from a number of approaches to work collaboratively with adult survivors of sexual violence addressing the relationship issues that may be specifically meaningful to them

  • Mindfully bring the therapeutic relationship to closure.

To register: AASAS – CASSV

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Food and Mood: Improving Mental Health Through Diet and Nutrition – Deakin University

Explore the relationship between nutrition and brain health, why it matters, and how to work towards positive food changes.

Explore the relationship between nutrition and brain health, why it matters, and how to work towards positive food changes.

Poor diet and poor mental health are the leading causes of mortality and morbidity worldwide. We now know that diet quality is a modifiable factor that is linked to mental and brain health across all stages of our lives.

We will explore how our daily diets may affect our mental and brain health, including the role of our immune system and gut microbiome.

The course will provide research evidence, practical examples, skills development, and collaboration on dietary intake assessment, strategies and resource sharing for dietary change.

 

To register: FutureLearn Platform – Food and Mood

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Sharpening the Saw: Focusing on Men’s Health and Wellness Course - First Nations, Inuit, & Métis Program

This course is dedicated to addressing the often-overlooked issues surrounding men’s overall wellness.

This course is dedicated to addressing the often-overlooked issues surrounding men’s overall wellness.

This session aims to provide participants with a comprehensive understanding of the unique wellness challenges faced by men, the barriers to seeking help, and effective strategies for support and intervention and how to implement effective strategies in your community. This is a virtual program provided in one session (2.5 hours).

Upon program completion, learners will have gained knowledge related to:

  • The current state of men’s holistic wellness, including statistics and common issues. How mental illness may manifest in men compared to other genders.

  • Examining how societal expectations and cultural norms impact men’s overall health and their willingness to seek help.

  • Identifying prevalent mental health conditions among men, including depression, anxiety, and substance abuse.

  • Understanding the obstacles that prevent men from seeking wellness support, such as stigma and gender stereotypes.

  • Learning how to engage in open and supportive conversations about holistic wellness with men.

  • Evidence-based practices for supporting men’s mental health, including therapeutic approaches, peer support, and starting your own community programs addressing men’s wellness.

  • Normalizing Conversations: making it a regular part of conversations to reduce stigma.

 

Audience:

General public, Health and social service providers, mental health professionals, educators, community leaders, and anyone interested in understanding and supporting men’s mental health

 

Course Instructors are highly experienced facilitators with knowledge of Indigenous mental wellness, cultural relevance, and trauma-informed care.

This program can be delivered in-person upon request.

To register: Sharpening the Saw

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Developing Emotional Resiliency and Self-Care - Charity Village

In this 15-hour course, you will explore resiliency and recognize the “7 C’s” of resiliency and the four pillars of self-leadership.

In this 15-hour course, you will explore resiliency and recognize the “7 C’s” of resiliency and the four pillars of self-leadership.

You will also learn how to apply principles of self-care to avoid burnout and fatigue.

By the end of this course, you will be able to:

  • Describe resiliency

  • Recognize the 7 C’s of resiliency

  • Explain self-leadership

  • Identify the 4 pillars of self-leadership

  • Apply the principles of self-care

  • Identify symptoms of burnout

  • Recognize career fatigue

  • Develop strategies to start a conversation in the workplace to reduce stress

To register: Charity Village - DERSC

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Self-Paced Training, Local Paid Tanya Camp Self-Paced Training, Local Paid Tanya Camp

HR and DEI Courses for Professionals - Canadian Equality Consulting

CEC offers a number of custom online, on-demand sessions focused on various HR and DEI topics.

CEC offers a number of custom online, on-demand sessions focused on various HR and DEI topics.

These courses include:

  • Black History Month: Exploring the Roots of Anti-Black Racism

  • DEI Fundamentals

  • Detangling Anti-Fat Bias in the Workplace

  • Equitable and Inclusive Leadership Certification

  • Equitable and Inclusive Boards

  • Indigeneity in Turtle Island: Footprints Across These Lands

  • Navigating Canada’s Complex Histories: National Day for Truth and Reconciliation

  • Over The Rainbow: A Celebration of Gender and Sexual Diversity

  • Over The Rainbow: An Exploration of Trans & Non-Binary History

  • Unconscious Bias & Bias Awareness

To register: CEC – Online Courses

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Introduction to Hoarding Disorder – Hoarding Disorder Foundation of Alberta

This three-hour workshop, offered by the Hoarding Disorder Foundation of Alberta, will introduce you to important information about hoarding.

This three-hour workshop, offered by the Hoarding Disorder Foundation of Alberta, will introduce you to important information about hoarding.

We present information on stigma and myths, assessment, complicating factors and treatment options, communication strategies and harm reduction. Finally, we offer practical tips and tools and local resources for helping in a good way.

This session is designed for people with a keen interest in providing appropriate support to a person living with HD:

  • Family members, friends and neighbours

  • Professional organizers/declutter coaches

  • Property management, disposal & cleaning companies

  • Municipal enforcement

  • Social services and of course, mental health professionals

We encourage anyone who is interested to register. If cost is prohibitive, please contact us to discuss a sliding scale.

To register: HDFA – IHD

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Workplace Mental Health and Psychological Safety Certificate Program – Charity Village

The interactive modules explain the many aspects related to workplace mental health and clinicians provide clear guidance on how to optimally address these delicate and complex issues within a work setting.

The interactive modules explain the many aspects related to workplace mental health and clinicians provide clear guidance on how to optimally address these delicate and complex issues within a work setting.

This 10-part Certificate Program is developed by leading psychologists and mental health professionals, so you know you are receiving the most up to date and clinically sound information on the market today.  Testing and Certification ensures knowledge transfer.

Modules:

  • An Introduction to Mental Health and Psychological Safety at Work

  • Assess Risks and Vulnerabilities to Mental Health

  • Understanding Mental Health Issues in the Workplace

  • Supporting Employee Mental Health: A Program for Managers

  • Identifying and Managing Addictions at Work

  • Principles of Prevention: A New Model to Promote Psychological Safety at Work

  • Managing Change: Principles and Best Practices

  • Management of Trauma and Critical Incidents in the Workplace

  • Best Practices for Stress Management & Mindfulness in the Workplace

  • Action Plan for Implementing Mental Health and Psychological Safety in Your Workplace

  • This program is on-demand, meaning that you can take it anytime and at your own place. If you choose to complete the program in one sitting, it will take you approximately 8 hours. When you purchase a single course or a pre-set bundle, you have 12 months to complete the course(s) from the date of purchase.

To register: Charity Village – WMHPSCP

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Reconciliation Education – First Nations University of Canada

In honour of the Residential School Survivors and on the heels of the Truth and Reconciliation Commission’s 94 Calls to Action, Reconciliation Education is the foremost educational tool for corporate, community, and classroom anti-racist training in providing the basic foundational 1:0:1 on reconciliation with authentic Indigenous voices.

In honour of the Residential School Survivors and on the heels of the Truth and Reconciliation Commission’s 94 Calls to Action, Reconciliation Education is the foremost educational tool for corporate, community, and classroom anti-racist training in providing the basic foundational 1:0:1 on reconciliation with authentic Indigenous voices. 

2.5 to 3 hours. 10 interactive modules. Designed to educate all Canadians.

To register: Reconciliation Education

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Cultural Awareness Training - Indigenous Psychological Services

Cultural awareness training designed for psychologists working with Indigenous populations.

Cultural awareness training designed for psychologists working with Indigenous populations.

Our training integrates the Two-Eyed Seeing approach, crucial for psychologists working Indigenous populations.

We offer programs designed to enhance awareness of historical factors impacting client well-being and review how cultural insights can promote healing.

We explore trauma-informed perspectives that are effective in colonized systems and focus on actionable truth reconciliation with cultural safety at the forefront.

We differentiate between cultural humility and competency and define holistic practices applicable in clinical settings.

Our training equips psychologists to adopt cultural and trauma-informed practices, including a Residential School in-service with impactful presentations and sessions for survivors.

 

To register: Indigenous Psychological Services - Workshops

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

CSS for Executive Leadership - Cultivating Safe Spaces

Tailored for leaders, this course equips executives and managers to embed CSS principles throughout their organizations.

Tailored for leaders, this course equips executives and managers to embed CSS principles throughout their organizations. Learn how to navigate systemic challenges, support neurodivergent team members, and foster resilience through inclusive leadership. Modules focus on modeling connection, addressing colonial structures, and creating sustainable, system-wide change.

Who It’s For:
Executives, managers, and organizational leaders committed to fostering transformational workplace cultures.

To register: CSS – Online Courses

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Enhanced CSS Add-On - Cultivating Safe Spaces

A deep dive into the CSS framework and tools. Expand your knowledge by applying CSS principles in real-world scenarios, navigating complex situations, and fostering deeper safety and belonging.

A deep dive into the CSS framework and tools. Expand your knowledge by applying CSS principles in real-world scenarios, navigating complex situations, and fostering deeper safety and belonging. This advanced course helps participants integrate the framework into daily interactions and workplace dynamics.

Who It’s For:
Learners who have completed the Intro to CSS Course and want to deepen their understanding and practical application of CSS principles.

To register: CSS – Online Courses

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Intro to CSS Course - Cultivating Safe Spaces

A basic introduction to the CSS framework, this course bridges Indigenous Knowledge and neuroscience to give participants a foundational understanding of why cultivating safe spaces matters.

A basic introduction to the CSS framework, this course bridges Indigenous Knowledge and neuroscience to give participants a foundational understanding of why cultivating safe spaces matters. Learn the Four Conditions (Understanding Self, Love-Based Practice, Patience, and Discipline) and Four Protocols (Well-Being, Inclusion, Freedom, and Validation). This course provides the groundwork for understanding how emotional safety and connection drive personal and professional growth.

Who It’s For:
Individuals or teams seeking to grasp the core principles of CSS and begin integrating them into everyday interactions.

To register: CSS – Online Courses

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Indigenous Cultural Awareness Training – Cascade Projects

Cultural awareness training with a focus on experiential activities and practical discussions around reconciliation.

Cultural awareness training with a focus on experiential activities and practical discussions around reconciliation.

Cascade believes engagement begins before a shovel hits the ground. It begins internally with an organization’s understanding, capacity and intention when it comes to Indigenous engagement. To build that foundation, our Indigenous Engagement Advisors works with clients to design and deliver cultural awareness training to ensure their employees from the top down are prepared when they are working in community. Led by our Indigenous Awareness Educator, Dr. Patricia Makokis, this participatory training covers the History of Indigenous Peoples in Canada, and is adapted to Treaty 6 and Treaty 7 First Nations history. This in-person training includes a grounding circle, the blanket exercise, a debrief session and a discussion on how to connect these learnings to the Truth and Reconciliation Commission of Canada’s Call to Action #92. This training is customizable and can be delivered for 10+ people over a full or half day.

To register: Cascade

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Certified Psychological Health & Safety Training - CMHA-Alberta

This certification has been developed to provide an experiential learning opportunity for participants so they can better support organizations of all sizes in creating a tailored Psychological Health & Safety Management System.

This certification has been developed to provide an experiential learning opportunity for participants so they can better support organizations of all sizes in creating a tailored Psychological Health & Safety Management System.

After successfully completing the training, participants will receive a Certificate in Psychological Health & Safety. Employers will see those with this certification as having the practical expertise to help improve psychological health and safety and implement “the Standard” in their workplaces. 

By the end of the training, participants will:

  • Be prepared to initiate the creation or expansion of a Psychological Health & Safety (PH&S) Management System in an organization

  • Have access to the tools necessary to support implementing the Standard

  • Appreciate the steps required to create a fulsome PH&S Management System and be able to communicate those steps to all committed to that outcome.

To register: CMHA-AB

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Imagine Institute for Learning

Imagine Institute for Learning invites professionals across sectors to imagine what is possible in a world where compassion meets action.

Imagine Institute for Learning invites professionals across sectors to imagine what is possible in a world where compassion meets action.

We use evidence-informed practice and research to create immersive learning opportunities that will ignite the potential and inspire the hearts of participants who work to support human beings in different settings.

Whether you are a social worker, educator, first responder, health practitioner, or community worker, our trainings provide the necessary catalyst to up your game and be the best version of yourself in practice. We all need extra tools in our toolbox and at Imagine, we specialize in translating research into practice using experiential activities and reflective practice to guide learning into a deeper understanding of the content. Come learn, dream and play with us as we transform the reality of our work into meaningful practice.

Trauma-Informed Care

  • Intergenerational Wisdom

  • Compassion to Action

  • Trauma-Informed De-escalation Strategies (TIDeS)

  • Transforming Practice Through Trauma-Informed Principles

Mental Health

  • Human-Centred Approach to Understanding Mental Health™

  • Understanding Loss & Grief

  • QPR Suicide Prevention

  • Understanding Suicide

Human-Centred Relationship Based Practice

  • Creating Healthy Professional Boundaries

  • Navigating Challenging Conversations

  • Supporting Clients with Goal Setting

  • Self-Compassion: Moving from Self-Care to Self-Sustainability

  • Understanding Unconscious Bias 

Organizational Support & Capacity Building 

  • Building Psychological Safety in the Workplace

  • Fostering Reflective Practice in the Workplace

  • Supporting Neurodiversity in the Workplace

  • Group Facilitation: Introduction

  • Group Facilitation: Using Brain Science and Storytelling

  • Group Facilitation: The Art of Trauma Informed Facilitation

  • Workplace Culture and Playfulness

Human Development

  • The Early Years of the Developing Brain

  • An Introduction to Social Emotional Development

  • Creating Boundaries with Children and Technology

  • Reframing Challenging Behaviours

  • Responding to Trauma in Early Childhood

  • Understanding Temperament

  • Learning through Play

Educator Support and Capacity Building

  • A Trauma-Informed Approach to Guiding Behaviours

  • Trauma-Informed Classrooms

  • Practicing Self-Compassion in the Classroom

  • Pedagogical Practice: Planning and Playing

  • Building Secure Relationships

    EmpowerED: Leadership Development Certifications 

  • Depolarizing Leadership Training

  • Stepping Up: Trauma-Informed Leadership Certification

  • Sustaining Leadership Conversations: Nurturing Wellness, Connection, and Performance

  • Strategies for Reflective Supervision

 

Experiential Learning 

  • LEGO ® Serious Play®

  • Life Capacity Mental Health Simulation™

  • Brain Architecture Game®

 

To see descriptions for all available training, download the Training Framework PDF on this page: Imagine Institute

To register: Imagine Institute for Learning Upcoming Sessions

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Mino Pimawatizwin – Journey Toward the Good Life Workshop - First Nations, Inuit, & Métis Program

Strengthening holistic wellness in Indigenous community health.

Strengthening holistic wellness in Indigenous community health.  

In this immersive workshop, participants will deepen their understanding of Cultural Safety and Humility in Indigenous health contexts, apply Trauma-Informed Care approaches to address the impacts of historical and ongoing trauma, and explore the shift from Lateral Violence to Lateral Kindness to foster healthier work and care environments. Participants will gain practical skills in Harm Reduction, including Naloxone use, and consider how personal perspectives influence professional growth. The workshop also introduces the therapeutic benefits of nature, including a guided Forest and Nature Therapy Walk (within the biome) to enhance cognitive, emotional, and stress regulation.

By the end of this workshop, participants will:

  • Understand the principles of Cultural Safety and Humility in the context of Indigenous communities and health care.

  • Apply Trauma-Informed Care approaches to their practice, recognizing the impact of historical and ongoing trauma on wholistic health.

  • Explore the shift from Lateral Violence to Lateral Kindness and promote healthier, more supportive work and care environments.

  • Gain practical knowledge in Harm Reduction strategies, including Naloxone access and administration.

  • Explore how your perspective can impact personal and professional growth.

  • Understand the positive impacts of time spent in nature on cognitive function, emotional regulation, and stress reduction, gain an understanding of the origins and core practices of nature and forest therapy, and participate in a guided Forest and Nature Therapy Walk.

Audience: 

Anyone interested in the topics covered, including Health, Social and Educational professionals and providers working in or with Indigenous Communities in Manitoba. E.g. Health Directors, Program Managers, Social Workers, Nurses, Counsellors, Educators, Jordan’s Principle Workers, Community Health Representatives, Support workers. Etc.

Facilitators: Tyler Geisler, RSW, MSWVictoria Mckay, BSc., M.Ed., C.C.C.

To register: Good Life

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Indigenous Healthcare Policy and Procedure Development Program - First Nations, Inuit, & Métis Program

Learners will learn to create policies and procedures rooted in strengths-based, trauma-informed, and culturally relevant approaches.

Learners will learn to create policies and procedures rooted in strengths-based, trauma-informed, and culturally relevant approaches.

The program aligns with accreditation requirements but is applicable to learners working within accredited and non-accredited organizations.  The program guides participants through developing and implementing healthcare policies and procedures within Indigenous communities and organizations. The course is divided into four 2-hour sessions, where participants will learn about and actively craft their policies and procedures, guided by the policy and procedure life cycle. Interactive tools will be used to enhance engagement and collaboration among participants.

Upon program completion, learners will have gained knowledge related to:

  • Navigating the policy and procedure life cycle, from identifying a need to retirement.

  • Drafting, implementing, and monitoring a policy or procedure for an identified need.

  • Understand the factors that are crucial components of an effective policy and procedure and describe how these factors affect the process of writing your policy and procedure.

  • Strengths-based, trauma-informed, and culturally relevant approaches while developing and implementing policies and procedures.

  • The importance of regularly reviewing and updating policies and procedures to adapt to changing needs and circumstances.

 

Audience:

  • Healthcare Professionals, Providers & Leaders

  • Accreditation Coordinators / Quality Improvement Leads

  • Community Health Representatives

Course instructors are highly experienced facilitators with knowledge of Indigenous healthcare policy and procedure development, cultural relevance, trauma-informed care, and accreditation standards.

To register: Indigenous Healthcare Policy

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Indigenous Patient Navigation Program - First Nations, Inuit, & Métis Program

This course equips participants with foundational knowledge and skills needed to navigate and understand how Indigenous Patient Navigators (IPNs) roles work within the healthcare team to reduce barriers and support health equity to improve outcomes for patients and their families.

This course equips participants with foundational knowledge and skills needed to navigate and understand how Indigenous Patient Navigators (IPNs) roles work within the healthcare team to reduce barriers and support health equity to improve outcomes for patients and their families.

The course guides participants through the IPN competencies to strengthen skills that will be used to advocate for and support a culturally safe environment for Indigenous people across Canada. Throughout the 6 sessions, the learners will learn how the roles of Indigenous Patient Navigators (IPNs) work within the healthcare team to reduce barriers and support health equity to improve outcomes for patients and their families.

Upon program completion, learners will have gained knowledge related to:

  • IPN Competencies: Learn how the roles of Indigenous Patient Navigators (IPNs) work within the healthcare team to reduce barriers and support health equity to improve outcomes for patients and their families.

  • Cultural Safety: Enhance understanding of cultural safety, humility, respect, and relevance when working in and with Indigenous communities, and with community members, and families.

  • Advocacy: The program guides participants through the IPN competencies to strengthen skills that will be used to advocate for and support a culturally safe environment.

  • Asset Mapping: Learn to apply a strength-based approach to identify resources relevant to patient navigation within the community and outside of the community.

  • Non-Insured Health Benefits: Learn skills to navigate NIHB.

  • Self-care: Learn strategies to distinguish between under-involvement and over-involvement within the zone of helpfulness to meet client needs.

Audience:

  • Healthcare Professionals & Leaders

  • Indigenous Patient Navigators

  • Community Health Representatives

  • Supervisors

  • Program Planners

This course will be taught by an Indigenous Registered Nurse alongside a Registered Nurse who is an ally to the Indigenous community.

To register: Patient Navigation

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