Training and Education
This training and education hub was created to help Edmontonians come together to support one another in living happier, more meaningful lives. Whether you're caring for family, friends, coworkers, or even strangers, we all play a role in looking out for each other.
These courses are designed to support your growth—whether you're a peer, a service provider, or someone just trying to help. Topics include mental health and addictions, suicide prevention, peer support, poverty and housing, parenting, and more. All trainings emphasize approaches that are fair, trauma-informed, culturally sensitive, and rooted in community values. See a calendar view of upcoming locally offered training →
Unconscious Bias & Bias Awareness – Canadian Equality Consulting
In this course, you'll examine personal and organizational biases and learn how to recognize, address, and challenge them.
Explore the most common types of biases and how they can lead to discrimination, microaggressions, and exclusion. We’ll also delve into the neuroscience behind bias and provide practical strategies to help you identify and mitigate biases, creating a more equitable and inclusive environment.
To register: CEC – UBBA
Equitable and Inclusive Boards – Canadian Equality Consulting
An asynchronous program designed specifically to support Boards of Directors and aspiring Board Directors in building equity and inclusion into their governance, strategic planning, policy setting, and all other board practices.
This is a great program to sign up and complete either as a Board together, or individually. If you complete it together as a Board, you can purchase an add-on for a CEC expert facilitator to lead debrief/discussion sessions with your Board live online or in-person at key points in the program.
To register: CEC - EIB
Equitable and Inclusive Leadership Certification – Canadian Equality Consulting
CEC is proud to offer the first of its kind Equitable and Inclusive Leadership Certification. This is a leadership development program specifically tailored to spearheading diversity, equity and inclusion (DEI) in your organization with immediate actionable tools and strategies.
The curriculum has four courses including advanced DEI fundamentals, privilege, oppression, and biases, inclusive and equitable leadership, and allyship and organizational transformation. Sign up now.
To register: CEC - EILC
Detangling Anti-Fat Bias in the Workplace – Canadian Equality Consulting
Learn the correct terminology to use, how anti-fat bias appears in the workplace, and how that ties to other systems of oppression and then learn about the many common misconceptions. End with clear and concise ways to combat anti-fat bias.
To register: CEC - DAFBW
DEI Fundamentals – Canadian Equality Consulting
Gain a strong foundational understanding of Diversity, Equity, and Inclusion (DEI) in this course.
You will explore essential DEI concepts, including common language and the significance of promoting equity in organizations. Learn about equity-deserving populations, intersectionality, and the dynamics of power and privilege. This course provides the tools and knowledge you need to foster inclusive environments and help advance your organization's DEI goals.
To register: CEC - DEIF
Black History Month: Exploring the Roots of Anti-Black Racism – Canadian Equality Consulting
This course will equip participants with the knowledge, tools, concepts and resources to identify the prevalence of anti-Black racism, and learn how to actively and intentionally build an anti-racist workplace.
To understand the impact of anti-Black racism and how it manifests in today's society, it is crucial to learn about significant moments and changemakers in Black history, from both the American and Canadian contexts.
To register: CEC - BHMERABR
Traumatic Event Systems (TES) Training – Center for Trauma Informed Practices
Train and certify individuals in your organization on the TES model, a responsive methodology that addresses the systemic aftermath of a traumatic event on individuals and communities.
“The Traumatic Event Systems Model is a model that is meant to understand the human systems response to trauma…so it is a model that is applied to both the early, initial response to tragedy, that is also meant to support all levels of the human system – so students, staff, parents and caregivers, in a school based response, or workers and their families in an organizational response – and also address the issue of traumatic aftermath." – J. Kevin Cameron, Executive Director, NACTATR (now CTIP)
The Traumatic Event Systems (TES) Model enhances traditional crisis response practice by providing leaders and professionals with the tools they need to prepare, intervene, and support individuals and communities through the complex and sometimes, lasting effects of trauma.
With the advent of media and social media, we’ve seen how a natural response to trauma can be intensified and amplified far beyond the initial impact zone, needlessly building anger and anxiety within communities. Until recently, the majority of trauma research has focused on the linear impact to the individual; however, the TES Model aims to identify and prevent traumatic events that continuously affect multiple human systems (e.g., families, schools, communities, states, provinces and territories) that may even be located hundreds to thousands of miles away from where the initial trauma occurred.
The TES Model focuses on four phases of assessment and intervention, with necessary distinctions for schools, worksites, and entire communities:
Children and Youth Focus
Phase I: Initial Response: Child and Youth System (e.g., schools, sports teams, clubs or church youth groups, etc.)
Phase II: Comprehensive Strategic Assessment: Adult Systems (e.g., teachers, coaches, support workers, etc.)
Phase III: Community Intervention: Parent & Family System
Phase IV: Traumatic Aftermath: Preparing for the Process of Recovery
Workplace Focus
Phase I: Initial Response: Frontline Staff in the Workplace
Phase II: Comprehensive Strategic Assessment: Adult Systems (e.g., managers & leaders, affiliates, etc.)
Phase III: Community Intervention: Spouse/Partner & Family System
Phase IV: Traumatic Aftermath: Preparing for the Process of Recovery
High-Impact Crises or High-Profile Traumatic Events:
Combination of the above
To register: CTIP - TES
Foundation in Trauma Response – Center for Trauma Informed Practices
This course will present our own evolutionary process for understanding trauma, and introduce you to the early research, concepts, and variables that led to the development of the Traumatic Event Systems (TES™) model of crisis and trauma response.
Whether individuals are victims of trauma or supporting others who are, nothing occurs in a vacuum. There is a story and a reason for “why” behind the complex human reactions to traumatic situations, including the fact that ten people can be exposed to the same traumatic stimuli and yet have ten completely different responses. Unlike other crisis response models, the TES™ Model considers the unique characteristics of the individuals, families, schools, workplaces, or communities we are supporting. We do not assume that every human being or human system functions the same, therefore trauma response should be “measured” to the actual circumstance of those we are supporting. Born out of our experience working in the aftermath of some of North America’s highest-profile traumas, this course is a timely edition for understanding the human response to trauma in individuals, families, and beyond.
Module 1: Trauma Response Foundation: Early Thinking
Module 2: Understanding Trauma: Early Research
Module 3: Media-Generated Trauma
Module 4: Impact of Trauma on Adults
Module 5: Impact of Trauma on Children and Youth
Module 6: Impact of Trauma on Families
CEU: 3 Continuing Education Credits
Credential Type: Badge
Cost: $85 USD / $120 CAD + applicable tax per individual
Time to complete: 3 hours / self-paced learning
Course access: Available for 60 days from date of enrollment
Who should take the course?
The Foundation Courses are customized for the person who has an interest in the fields of threat assessment, trauma response, or family dynamics: including para-professionals, professionals, and those with a general interest in advancing their learning. It is designed to provide learning for those who want general exposure to the CTIP™ models as well as those who are planning—as part of their professional development—to complete any of the two-day, in-person training courses. It is also meant to provide those who have already completed two-day trainings an opportunity to refresh their learning and dive more deeply into areas that informed our current training program.
To register: CTIP - FTR
Providing Trauma-Informed Care – The Family Centre
Elevate your understanding and skills with our workshop on providing trauma-informed care.
In this 2-hour workshop, we will review:
Trauma 101: understand the basics of trauma, including its prevalence, types, and effects
Neurobiology of trauma: learn how trauma impacts brain development and functioning
Recovery and healing: explore the various paths to recovery and healing for those who have experienced trauma
Trauma-informed care: understand the definitions, values, principles, and practices that form the foundation of trauma-informed care
Participants will gain the ability to:
Describe what trauma-informed care entails
Identify and apply the core principles, values, and practices of trauma-informed care
Recognize and reflect on their specific roles in implementing trauma-informed approaches within their work
Join this workshop to become proficient in trauma-informed care and make a meaningful impact in the lives of those who have experienced trauma.
The content presented in this workshop is based on the Creating Cultures of Trauma-Informed Care model (CCTIC) developed by Community Connections.
Trauma-Informed Approach to De-Escalation – The Family Centre
This workshop is designed to equip service providers with essential skills for managing crisis situations through a trauma-informed approach.
This workshop does not cover physical restraint procedures and promotes a “no physical contact” approach to de-escalation.
In this 3-hour workshop, participants will:
Gain a deep understanding of the anatomy of a crisis
Learn practical strategies to identify, prevent, and de-escalate crises effectively
Learn valuable debriefing techniques to help service providers process and reflect on crisis incidents
Throughout the workshop, attendees will be introduced to a variety of techniques for supporting individuals in crisis through verbal and nonverbal communication. By mastering these skills, participants will be able to set effective boundaries and guide interactions toward positive outcomes. This workshop emphasizes the importance of creating a safe and supportive environment, ensuring that all interventions are grounded in empathy and respect.
After attending this workshop, participants will be better prepared to successfully handle future crises with resilience and confidence.
Trauma-Informed, Objective Writing Skills – The Family Centre
Master the art of clear, compassionate, and unbiased documentation with our 1-hour workshop on trauma-informed, objective writing skills.
Designed for professionals who handle sensitive information, this course provides essential techniques for writing that respects and acknowledges trauma experiences while maintaining objectivity.
Participants will learn how to:
Avoid re-traumatizing and oppressive language through careful word choice, structure, and tone
Enhance their writing skills to create supportive and accurate documentation
This workshop is perfect for anyone looking to improve their written communication skills so they can better support their service users and uphold professional standards in their writing.
Understanding Attachment: The Impact of Trauma on Brain Development and Behaviour – The Family Centre
We will explore how early attachment interactions shape brain development, identify various attachment patterns, and discuss complex trauma within the context of attachment.
Join us for an enlightening workshop that delves into the intricacies of attachment theory.
Our 6-hour workshop includes:
Detailed coverage of brain development affected by early attachment
Identification of different attachment patterns
In-depth discussion on complex trauma related to attachment
Strategies for assessing and intervening with both children and caregivers
Through a blend of lectures, videos, and experiential exercises, participants will gain valuable insights into the impact of trauma on attachment behaviour. Participants will enhance their understanding and skills in working with service users in a supportive and engaging environment. This workshop uses content from: Alberta Family Wellness Initiative
Building Trust and Resilience Through Relationship-Based Supervision – The Family Centre
In this 3-hour workshop, participants will acquire the tools and skill sets necessary to become effective leaders within their organizations.
By embracing trauma-informed values and adopting relationship-based supervision models, they will cultivate environments of trust, empathy, and support. Acknowledging the diverse past experiences of their staff members, participants will gain insight into how these experiences may influence their work with their service users. Participants will be equipped to intervene proactively to avoid burnout, fostering a culture of well-being and resilience.
Participants will develop essential skills to ensure that their teams can thrive in even the most challenging circumstances. Through this comprehensive approach, participants will not only enhance their leadership capabilities but also contribute to supporting their agency’s service users through an effective supervision model.
To register: TFC – Leadership Development
Principles of Trauma-Informed Supervision – The Family Centre
In this 3-hour workshop, participants will engage in an in-depth exploration of the five values of trauma-informed care, examining their critical role in fostering safe and effective supervision practices.
Through this workshop, attendees will gain an understanding of how these components intersect with and enhance the supervisory process. Participants will develop a proficiency in nurturing the growth and development of their staff. Additionally, they will learn to assess their supervisees' quality of life in relation to their work, ensuring a holistic approach to staff well-being and professional growth.
By nurturing qualities such as humility, hunger, and emotional intelligence, participants will foster cohesive, high-performing teams.
The content presented in this workshop is based on the Creating Cultures of Trauma-Informed Care model (CCTIC) developed by Community Connections.
To register: TFC – Leadership Development
Effective Intercultural Practice - Center for Race and Culture (CFRAC)
This workshop will examine the concept of culture, the effect culture has on one’s personal and professional life, as well as the role that our cultural norms and expectations play in our interactions with others.
This workshop will examine the concept of culture, the effect culture has on one’s personal and professional life, as well as the role that our cultural norms and expectations play in our interactions with others.
It will equip the participants with practical tools to reflect on their programs and services, apply strategies to challenge cultural bias and discrimination, practice intercultural communication to create a more inclusive workplace where colleagues and clients from different cultural backgrounds feel valued and respected.
In this session, participants will:
Explore culture, cultural norms, and the way our own cultural lens influences our work
Understand our cultural biases and the way they can lead to discrimination
Understand intercultural practice in the context of social inclusion and equity
Use culturally informed practices to guide their interactions for effective intercultural communication
For more information: CFRAC Training
Understanding and Mitigating Bias - Center for Race and Culture (CFRAC)
Taking an intersectional approach, this workshop will help participants to build their understanding of bias and practice steps that can be taken to limit the impact of unconscious biases on our decisions and behaviours.
Taking an intersectional approach, this workshop will help participants to build their understanding of bias and practice steps that can be taken to limit the impact of unconscious biases on our decisions and behaviours.
Participants will enhance their self-awareness of their own biases, build understanding of their social conditioning, and examine behaviour versus intention in professed values and daily behaviours. Through case studies and interactive exercises, participants will identify their biases and assumptions, and learn how strategies to mitigate biases at the personal and organizational levels. After participating in this training, participants will be able to:
Understand and define the concept of unconscious bias
Recognize personal and organizational biases and the way they impact our behaviours, interactions, and decisions
Identify and use tools and strategies to mitigate their personal and organizational biases
For more information: CFRAC Training
Anti-Racism Education - Center for Race and Culture (CFRAC)
This training aims to empower the participants by focusing on mobilizing anti-racism knowledge and providing tools for prevention, intervention, and meaningful ally-ship.
This training aims to empower the participants by focusing on mobilizing anti-racism knowledge and providing tools for prevention, intervention, and meaningful ally-ship.
Participants with varying levels of experience and knowledge of bias, discrimination, and racism will be able to work through the material at a level that is meaningful to them. They will deepen their understanding of racism and its history, how it impacts communities and workplaces, how to support racial equity. After participating in this training, participants will be able to:
Develop a common understanding of the concepts related to race, racialization, and racism
Understand the history of racism and current realities in the international and national contexts
Recognize the impacts of racism on an individual, institutional and societal level and the importance of anti-racism education
Gain experience with tools for responding to situations of racial discrimination
Learn anti-racist strategies to support racial equity in policies and practices
For more information: CFRAC Training
Micro-Inequities in the Workplace - Center for Race and Culture (CFRAC)
In this workshop, participants will have a good understanding of micro-inequities, the way they impact individuals and workplaces, how to identify and respond to such behaviours, and how to implement preventive strategies.
In this workshop, participants will have a good understanding of micro-inequities, the way they impact individuals and workplaces, how to identify and respond to such behaviours, and how to implement preventive strategies.
A micro-inequity is a behavior, a subtle form of discrimination where a person is singled out, devalued, overlooked, or ignored due to their accent, ethno-racial identity, gender, sexual orientation, religion, socio-economic class, disability, or membership in a minoritized group. Micro-inequities have negative impacts on workplaces and the wellbeing of individuals and communities. Focusing on education as the key to promoting inclusion and respect, the workshop’s main objectives to enhance the capacity of participants in addressing and challenging discrimination and inequity include:
Raising awareness around micro-inequities
Support skill development in the area of anti-discrimination to mitigate and intervene in instances of micro-inequities
Promoting inclusive communication skills and service delivery
Leading to new behaviors including reducing discriminatory habits and attitudes
For more information: CFRAC Training
Building Inclusive Workplaces and Practices - Center for Race and Culture (CFRAC)
This interactive workshop will focus on tools to recognize, articulate, understand, examine, challenge, and change workplace practices with the lens of using curiosity, collaboration, and conversation as a response and reinforcing that learning organizations use these moments (of potential constructive conflict) as learning opportunities.
This interactive workshop will focus on tools to recognize, articulate, understand, examine, challenge, and change workplace practices with the lens of using curiosity, collaboration, and conversation as a response and reinforcing that learning organizations use these moments (of potential constructive conflict) as learning opportunities.
Supervisors and employees will consider their separate but interconnected roles in creating and maintaining inclusive workplaces. Participants also will have the opportunity to apply these concepts in the context of their personal life in addition to their work, as we know that the ‘person’ and the ‘worker’ are one and the same, and that there are no clear boundaries between what we bring to work and what affects us in environments outside of the workplace.
In this workshop, participants will:
Gain a deep understanding of key concepts around diversity, inclusion, and equity
Learn how to apply the EDI framework to build stronger and more productive teams
Work in groups on goal setting around creating and maintaining an inclusive and effective organizational culture
For more information: CFRAC Training
Unmasking Micro-Inequities - Center for Race and Culture (CFRAC)
Learn about micro-inequities, how they impact others, and how to hold people accountable for them.
Learn about micro-inequities, how they impact others, and how to hold people accountable for them.
The Centre for Race and Culture has developed a series of educational workshops and free open-access resources for service providers and the general public in Edmonton, Alberta under the name Unmasking Micro-inequities. This project supports participants to learn ways to hold themselves and others accountable when faced with everyday moments of discrimination—specifically micro-inequities—in their own lives and workplaces. We define micro-inequities as subtle, indirect, and often unintentional practices or behaviours that communicate bias or prejudice against members of marginalized groups, making them feel belittled, excluded, disrespected, or disadvantaged. These discriminatory acts occur across power dynamics, impacting members of marginalized groups such as women, 2SLGBTQ+ folks, people with disabilities, religious minorities, and persons living in poverty. By learning about the interplay between macro- and micro-level inequities, participants will learn why micro-inequities are not small or insignificant, but harmful. Together, we will explore the various forms of micro-inequities and the power dynamics that inform them, along with strategies for recognizing and meaningfully responding to incidents of micro-inequities. Educational content will include definitions, up-to-date theory, and a broad range of examples and stories, all contextualized to the realities we face in Edmonton, Alberta, Canada. Using an engaged approach, opportunities for self-reflection, sharing experiences, discussion and action-planning will be woven throughout the workshops and resources.
We will learn:
What micro-inequities and microaggressions are;
How to recognize and unmask them;
Why and how they are harmful; and,
Strategies for intervening in them (as bystanders, allies and targets)
For more information: CFRAC Training