Training and Education

This training and education hub was created to help Edmontonians come together to support one another in living happier, more meaningful lives. Whether you're caring for family, friends, coworkers, or even strangers, we all play a role in looking out for each other.

These courses are designed to support your growth—whether you're a peer, a service provider, or someone just trying to help. Topics include mental health and addictions, suicide prevention, peer support, poverty and housing, parenting, and more. All trainings emphasize approaches that are fair, trauma-informed, culturally sensitive, and rooted in community values. See a calendar view of upcoming locally offered training →

 
Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Foundations for Building a Neighbourhood Strategy – Tamarack Institute

This foundational course will walk you through 6 modules that will help you to define your reason, build the case for a neighbourhood strategy plan, and think about the development of the strategy.

This foundational course will walk you through 6 modules that will help you to define your reason, build the case for a neighbourhood strategy plan, and think about the development of the strategy.

The foundations for building a neighbourhood strategy course is for:

  • Individuals who want to make their neighbourhood a better place

  • On-the-ground staff to support residents to build a plan

  • Municipal staff who have been tasked with putting a plan together

Have you been tasked to develop or want to build a vision and organize activities that will deepen a sense of community in your neighbourhood or town/city? How do you build the case to the decision-makers that this is a good idea?

The course brings Collective Impact and Asset-Based Community Development together to focus on building a plan with residents at the centre.

 

MODULE ONE: What is a strategy?
Have you ever developed strategies that end up going nowhere, sitting on a shelf? or wonder why the strategy did not work? This is because we did not take the time to reflect on what is a strategy, why we want to develop one, how to involve people in planning for a strategy and how to sustain the strategy. In this module, we will talk about what is a strategy, why develop a strategy and the different types of strategies.

MODULE TWO: What problem are you solving with a strategy?
Understanding why you want to develop a strategy is important. Is it because it's an internal organization request, is it because you are seeing the problem in your neighbourhood or you have been doing random activities and what to bring it together for a common agenda? The reasons why you are doing a strategy are really important to help you know how to put it together.

MODULE THREE: Communicating to your why
The next step is to understand the level of support for the potential neighbourhood strategy and communicate why it is important to have a strategy. You will need to think about different neighbourhood stakeholders, champions, or partners whose opinions on the issue are important.

MODULE FOUR: Engaging champions
In this module, we are going to focus on building your list of individuals whom you think should be involved in the development of the strategy and how to engage with them. It is so important to engage diverse perspectives and people and groups from across all sectors and bring their voices together. We encourage you to think about diversity- this means figuring out how to go out of your way to reach those who are not normally involved or the unreachable.

MODULE FIVE: How neighbourhood strategies get done
This next module takes you to the next step which is how to create your strategy. More specifically how to develop a strategy with the community at the center. We are going to talk about Asset-Based Community Development and Collective Impact.

MODULE SIX: Putting it All Together
Understanding the purpose and having support for your strategy will go a long way in the development of a strategy that is useful. This module is the last one in this course. It's about putting everything you learned together and what better way than to share case studies of those who have built strategies to inspire you?

To register: Tamarack Institute – FBNS

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Ending Poverty Pathways – Tamarack Institute

To support government, business, non-profit, and lived/living experience leaders to understand, advocate for, and advance high-impact ending poverty pathways in their communities.

To support government, business, non-profit, and lived/living experience leaders to understand, advocate for, and advance high-impact ending poverty pathways in their communities. 

LESSON ONE: The End of Poverty
Begin with some inspiration, as you learn about what Canada has accomplished so far. Explore the changing role of municipalities, and how Saint John and Hamilton have moved the needle toward ending poverty in their communities.

LESSON TWO: Ending Working Poverty
Learn how governments, employers, and non-profits can end working poverty through increased minimum wages, reformed income supports for full-time decent work, and equitable hiring and procurement policies.

LESSON THREE: Federal, Provincial, and Territorial Governments Ending Poverty
Apply a Collective Impact lens as you explore the role of the federal government in ending poverty and learn about the critical links between provincial/territorial poverty reduction plans and the essential place-based work of communities.

LESSON FOUR: Cities and Communities Ending Poverty
Learn why cities and communities are so well-positioned to assess local challenges, harness community assets, and bring people together across sectors to nudge policy and systems change.

LESSON FIVE: Big Ideas for Ending Poverty
Explore three big ideas: Basic Income as a transformational approach to ending poverty; Quebec's innovative child care model; and, Built for Zero Canada's data-driven national change effort for ending homelessness.

 

This course is available to use at your own pace, but you'll be learning alongside a diverse group of Tamarack Institute learners. Engage in comments and questions on the online platform, and join us for monthly Q&A sessions for a deeper dive into the content and to get more personalized insights.

To register: Tamarack Institute - EPP

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Resolving Conflict - Charity Village

In this course, learners will explore the topic of conflict resolution and recognize what conflict is and what causes it.

In this course, learners will explore the topic of conflict resolution and recognize what conflict is and what causes it.

Additionally, they will learn about the different types of conflict and their impact on the workplace environment. Lastly, learners will learn to develop skills that will support them with conflict resolution methods and processes.By the end of this course, you will be able to:

  • Recognize what conflict is and what causes it

  • Review different types of conflict and their impact

  • Determine best ways to action it and set goals

  • Develop skills to set action plans and follow-up processes

To register: Charity Village - RC

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Food and Mood: Improving Mental Health Through Diet and Nutrition – Deakin University

Explore the relationship between nutrition and brain health, why it matters, and how to work towards positive food changes.

Explore the relationship between nutrition and brain health, why it matters, and how to work towards positive food changes.

Poor diet and poor mental health are the leading causes of mortality and morbidity worldwide. We now know that diet quality is a modifiable factor that is linked to mental and brain health across all stages of our lives.

We will explore how our daily diets may affect our mental and brain health, including the role of our immune system and gut microbiome.

The course will provide research evidence, practical examples, skills development, and collaboration on dietary intake assessment, strategies and resource sharing for dietary change.

 

To register: FutureLearn Platform – Food and Mood

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Developing Emotional Resiliency and Self-Care - Charity Village

In this 15-hour course, you will explore resiliency and recognize the “7 C’s” of resiliency and the four pillars of self-leadership.

In this 15-hour course, you will explore resiliency and recognize the “7 C’s” of resiliency and the four pillars of self-leadership.

You will also learn how to apply principles of self-care to avoid burnout and fatigue.

By the end of this course, you will be able to:

  • Describe resiliency

  • Recognize the 7 C’s of resiliency

  • Explain self-leadership

  • Identify the 4 pillars of self-leadership

  • Apply the principles of self-care

  • Identify symptoms of burnout

  • Recognize career fatigue

  • Develop strategies to start a conversation in the workplace to reduce stress

To register: Charity Village - DERSC

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Self-Paced Training, Local Paid Tanya Camp Self-Paced Training, Local Paid Tanya Camp

HR and DEI Courses for Professionals - Canadian Equality Consulting

CEC offers a number of custom online, on-demand sessions focused on various HR and DEI topics.

CEC offers a number of custom online, on-demand sessions focused on various HR and DEI topics.

These courses include:

  • Black History Month: Exploring the Roots of Anti-Black Racism

  • DEI Fundamentals

  • Detangling Anti-Fat Bias in the Workplace

  • Equitable and Inclusive Leadership Certification

  • Equitable and Inclusive Boards

  • Indigeneity in Turtle Island: Footprints Across These Lands

  • Navigating Canada’s Complex Histories: National Day for Truth and Reconciliation

  • Over The Rainbow: A Celebration of Gender and Sexual Diversity

  • Over The Rainbow: An Exploration of Trans & Non-Binary History

  • Unconscious Bias & Bias Awareness

To register: CEC – Online Courses

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Workplace Mental Health and Psychological Safety Certificate Program – Charity Village

The interactive modules explain the many aspects related to workplace mental health and clinicians provide clear guidance on how to optimally address these delicate and complex issues within a work setting.

The interactive modules explain the many aspects related to workplace mental health and clinicians provide clear guidance on how to optimally address these delicate and complex issues within a work setting.

This 10-part Certificate Program is developed by leading psychologists and mental health professionals, so you know you are receiving the most up to date and clinically sound information on the market today.  Testing and Certification ensures knowledge transfer.

Modules:

  • An Introduction to Mental Health and Psychological Safety at Work

  • Assess Risks and Vulnerabilities to Mental Health

  • Understanding Mental Health Issues in the Workplace

  • Supporting Employee Mental Health: A Program for Managers

  • Identifying and Managing Addictions at Work

  • Principles of Prevention: A New Model to Promote Psychological Safety at Work

  • Managing Change: Principles and Best Practices

  • Management of Trauma and Critical Incidents in the Workplace

  • Best Practices for Stress Management & Mindfulness in the Workplace

  • Action Plan for Implementing Mental Health and Psychological Safety in Your Workplace

  • This program is on-demand, meaning that you can take it anytime and at your own place. If you choose to complete the program in one sitting, it will take you approximately 8 hours. When you purchase a single course or a pre-set bundle, you have 12 months to complete the course(s) from the date of purchase.

To register: Charity Village – WMHPSCP

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Reconciliation Education – First Nations University of Canada

In honour of the Residential School Survivors and on the heels of the Truth and Reconciliation Commission’s 94 Calls to Action, Reconciliation Education is the foremost educational tool for corporate, community, and classroom anti-racist training in providing the basic foundational 1:0:1 on reconciliation with authentic Indigenous voices.

In honour of the Residential School Survivors and on the heels of the Truth and Reconciliation Commission’s 94 Calls to Action, Reconciliation Education is the foremost educational tool for corporate, community, and classroom anti-racist training in providing the basic foundational 1:0:1 on reconciliation with authentic Indigenous voices. 

2.5 to 3 hours. 10 interactive modules. Designed to educate all Canadians.

To register: Reconciliation Education

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

CSS for Executive Leadership - Cultivating Safe Spaces

Tailored for leaders, this course equips executives and managers to embed CSS principles throughout their organizations.

Tailored for leaders, this course equips executives and managers to embed CSS principles throughout their organizations. Learn how to navigate systemic challenges, support neurodivergent team members, and foster resilience through inclusive leadership. Modules focus on modeling connection, addressing colonial structures, and creating sustainable, system-wide change.

Who It’s For:
Executives, managers, and organizational leaders committed to fostering transformational workplace cultures.

To register: CSS – Online Courses

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Enhanced CSS Add-On - Cultivating Safe Spaces

A deep dive into the CSS framework and tools. Expand your knowledge by applying CSS principles in real-world scenarios, navigating complex situations, and fostering deeper safety and belonging.

A deep dive into the CSS framework and tools. Expand your knowledge by applying CSS principles in real-world scenarios, navigating complex situations, and fostering deeper safety and belonging. This advanced course helps participants integrate the framework into daily interactions and workplace dynamics.

Who It’s For:
Learners who have completed the Intro to CSS Course and want to deepen their understanding and practical application of CSS principles.

To register: CSS – Online Courses

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Self-Paced Training, National Paid Tanya Camp Self-Paced Training, National Paid Tanya Camp

Intro to CSS Course - Cultivating Safe Spaces

A basic introduction to the CSS framework, this course bridges Indigenous Knowledge and neuroscience to give participants a foundational understanding of why cultivating safe spaces matters.

A basic introduction to the CSS framework, this course bridges Indigenous Knowledge and neuroscience to give participants a foundational understanding of why cultivating safe spaces matters. Learn the Four Conditions (Understanding Self, Love-Based Practice, Patience, and Discipline) and Four Protocols (Well-Being, Inclusion, Freedom, and Validation). This course provides the groundwork for understanding how emotional safety and connection drive personal and professional growth.

Who It’s For:
Individuals or teams seeking to grasp the core principles of CSS and begin integrating them into everyday interactions.

To register: CSS – Online Courses

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Transforming Ourselves to Address the Root Causes of Violence - Shift to Learn

This module supports participants to engage in a transformational learning process so that they can effectively advocate for violence prevention.

This module supports participants to engage in a transformational learning process so that they can effectively advocate for violence prevention.

Activities and tools are offered throughout the module to support participants to integrate transformational learning approaches with others so, together, we can stop violence before it starts.

To register: StL – Transforming Ourselves

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Managing Workplace Violence and Responsive Behaviours On-Demand Course – Continuing Care Safety Association

CCSA offers effective training designed to equip organizations and their teams with the tools to effectively address and mitigate workplace violence and harassment. 

CCSA offers effective training designed to equip organizations and their teams with the tools to effectively address and mitigate workplace violence and harassment. 

This 2-hour interactive course prepares you to handle challenging situations through industry-specific real-life scenarios. Featuring 360-degree videos, branching decisions, animated scenarios, and live-action video scenarios, you’ll have the opportunity to test your de-escalation skills. By the end, you’ll be equipped to address violence, harassment, and responsive behaviours while prioritizing safety for yourself and others

Requires account creation to access course.

To register: Align – CCSA MWVRB Online

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Leading Change™ at Work: Addressing Domestic Violence – Alberta Council of Women’s Shelters

Learn how to address domestic violence concerns and risk factors in the workplace. 

Learn how to address domestic violence concerns and risk factors in the workplace. 

How safe is your workplace? Have you overlooked a common workplace hazard? Alberta’s Occupational Health and Safety Act identifies domestic violence as a workplace hazard. In a recent survey, 25% of Alberta workers reported experiencing the effects of domestic violence at work and 78% wanted organizations to do more to address domestic violence. More than half of people experiencing domestic violence face attacks from their abusers while at work. Colleagues are often aware of relationship violence their co-workers are experiencing but lack the needed information and skills to help provide support. In some cases, employers have faced multimillion-dollar lawsuits for failing to keep an employee safe from domestic violence while at work.

Why take this training?

Domestic violence doesn’t end when work begins. This 120-minute, self-directed course will help you better understand the scope of domestic violence and how it can show up in the workplace. You’ll be able to recognize the common signs of domestic violence in the workplace and learn about your obligations under Occupational Health & Safety legislation to help foster safety for everyone at work.

To register: ACWS - LCWADV

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Violence in the Workplace: Recognize the Risk and Take Action – Canadian Centre for Occupational Health and Safety

Develop a clear understanding of what workplace violence is, the consequences of workplace violence and find out what preventive measures can be taken.

Develop a clear understanding of what workplace violence is, the consequences of workplace violence and find out what preventive measures can be taken.

Wherever people interact at work there is a potential for violence, regardless of the job. This course helps frontline supervisors, workers and anyone else with an interest in workplace safety develop a clear understanding of what workplace violence is, the consequences of workplace violence and preventive measures that can be taken.

Topics include:

  • Defining the scope of workplace violence, including harassment

  • Risk factors of workplace violence

  • Why workplace violence is an important issue

  • How to reduce the risks

  • Preventive measures

  • What to do when involved in an incident of workplace violence

  • Legal responsibilities of employers to prevent workplace violence

Upon completion of this course you will:

  • Understand the complexity of workplace violence and harassment

  • Identify incidents of workplace violence

  • Know what occupations and jobs are at higher risk for violence

  • Understand why workplace violence is such an important issue

  • Know what to do if you are involved in or witness a violent situation

  • Understand what the employer should do, including their legal responsibilities

Average time to complete this course is about one hour.

 

Target Audience

  • This course is designed for frontline supervisors and workers.

To register: CCOHS - VWRRTA

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Violence in the Workplace: Establish a Prevention Program – Canadian Centre for Occupational Health and Safety

Learn to develop an effective workplace violence prevention program and take action to reduce the potential for workplace violence.

Learn to develop an effective workplace violence prevention program and take action to reduce the potential for workplace violence.

Workplace violence is a serious issue that affects all business sectors and occupations. It affects the safety and security of every employee and employer. It claims a high personal cost from the emotional trauma and physical injury experienced by the victims, their families and co-workers. It also brings a high cost to employers in terms of public image, increased absenteeism, lost productivity, high employee turnover, and increased insurance/compensation costs.

This course introduces managers, supervisors and employees to the key components of an effective workplace violence prevention program, providing them with knowledge and tools to take action to eliminate or minimize the potential for workplace violence.

Topics include:

  • Defining the scope of workplace violence, including harassment

  • Employer's Legal Obligations

  • Workplace Violence Prevention Policy

  • Hazard Assessment

  • Preventive Measures

  • Reporting and Investigating

  • Emergency Response Planning

  • Victim Assistance

  • Incident Follow-up

  • Training and Education

Upon completion of this course you will be able to:

  • Understand the complexity of workplace violence and harassment

  • Identify the components of a workplace violence prevention policy

  • Identify requirements for implementing and maintaining a workplace violence prevention program

  • Assess your workplace for violence hazards

  • Identify violence prevention measures

  • Identify incidents and other forms of workplace violence

  • Recognize workplace violence response procedures

Average time to complete this course is about 90 minutes.

Target Audience

  • Managers, supervisors and employees involved in the development or implementation of a workplace violence prevention policy.

To register: CCOHS - VWEPP

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Dealing with Difficult People - Charity Village

In this informative and comprehensive 3-course series, you will be guided through three steps you need to follow in order to effectively deal with difficult people.

In this informative and comprehensive 3-course series, you will be guided through three steps you need to follow in order to effectively deal with difficult people.

By the end of this course, you will be able to:

  • Spot a difficult person

  • Recognize common themes in difficult behaviour

  • Create the foundation for effective responses to difficult people

  • Learn the primary drivers behind the 3 types of difficult people

  • Learn the best strategies to address and manage each driver of difficult behaviour

  • Appropriately respond to conflict with a difficult person

  • Learn how to keep your emotions in check when dealing with a difficult person

To register: Charity Village - DDP

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Receiving Feedback with Confidence - Charity Village

Learn how to receive feedback well.

Learn how to receive feedback well.

Receiving feedback with confidence and grace can be a challenge, especially when the feedback is constructive. Many of us have a natural tendency to get defensive, justify, explain or even deny the validity of the feedback—even if we need it. Regardless of its validity, the ability to hear, assess and use feedback from others in your workplace is a valuable skill that leads to self-improvement and success.

By the end of this course, you will have learned:

  • Why feedback from others is so valuable to receive

  • How to avoid feedback “traps” and keep an open mind

  • How to respond effectively to misguided feedback

  • How to listen to, assess, integrate and use feedback to your advantage in the workplace

To register: Charity Village - RFC

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Best Practices for Stress Management and Mindfulness at Work - Charity Village

In this informative, practical course, you will come to understand yourself better. You’ll learn to recognize the stressors that impact your life and how to use mindfulness best practices to lead a more balanced and contented existence.

In this informative, practical course, you will come to understand yourself better. You’ll learn to recognize the stressors that impact your life and how to use mindfulness best practices to lead a more balanced and contented existence.

While we may not be able to change many of the situations in our lives, we can control how we perceive, experience and manage them.

By the end of this course, it will have taught you to:

  • Understand stress and its impact on you and your coworkers

  • Use mindfulness to noticeably reduce stress in your everyday work life

  • Slow down and experience the steps of mindfulness meditation as needed

To register: Charity Village - BPSMMW

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Quality Supports, Safe Staff:  A Safety Training for the CDS Workforce – Alberta Council of Disability Services

An overview of the top safety issues facing the CDS sector, the importance of creating a safety culture within your organization, measurement tools and goal-setting metrics, as well as provide engaging videos and activities to be used by all staff regularly to strengthen organizational culture around safety.

It will give an overview of the top safety issues facing the CDS sector, the importance of creating a safety culture within your organization, measurement tools and goal-setting metrics, as well as provide engaging videos and activities to be used by all staff regularly to strengthen organizational culture around safety. Local

As we further our efforts to build capacity and strengthen the Community Disability Services (CDS) sector workforce, ACDS is offering a new course titled, "Quality Supports, Safe Staff".  This course is targeted towards leadership, management, human resource personnel, and safety representatives.

The course is designed to go hand-in-hand with existing safety training and procedures.  Safety training is most effective where it is supported by a strong safety culture on an ongoing basis. The course will equip all community disability staff with the knowledge and tools to create an environment where workers feel empowered to take initiative on safety within their work every day. Participants will learn how to develop a safe and healthy workplace strategy that produces engagement at all levels of the organization.

To register: Quality Supports, Safe Staff – Learner Registration Form

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